Customs Clearance Associate

Shipa; Medina; On-site; SAR 90,000 - 150,000; Full time

Job summary

Shipa Delivery is seeking a Customs Clearance Specialist to manage documentation and compliance for international shipments. You will coordinate with customs authorities, carriers, and partners to ensure timely clearance and accurate paperwork.

The role requires four years of customs clearance or cross-border experience, a logistics-focused degree, strong analytical skills, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Bachelor's degree in logistics or supply chain preferred.
• Minimum 4 years of customs clearance or cross-border experience.
• Experience in logistics and ecommerce preferred.

Responsibilities

• Prepare and process all customs documentation including import/export declarations, commercial invoices, bills of lading, certificates of origin, and other relevant paperwork.
• Ensure compliance with applicable customs laws, regulations, and trade agreements, as well as company policies.
• Submit customs declarations to authorities and ensure timely clearance of goods to avoid delays or fines.
• Act as the primary liaison with customs authorities, shipping companies, and internal teams to resolve issues.
• Calculate and verify duties, tariffs, and taxes to minimize costs and ensure accuracy.
• Maintain accurate records of all documents and transactions.

Skills

Team player

Analytical skills

Interpersonal skills

Education

Bachelor's degree in logistics/supply chain

Tools

Customs software

Job description

Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards We make collection of packages within one hour a reality along with a choice of on-demand same-day next-day and cross-border delivery services Shipa Delivery s technology stack provides real-time parcel tracking via GPS and for businesses an integrated solution to streamline last-mile logistics and automate delivery management We celebrate versatile and self-driven candidates We need you to be obsessed with customer engagement and be a force of evolution to make us better every day Our culture is all about speed and care

Role Summary

The primary role of the Customs Clearance Specialist is you will manage the customs documentation and compliance processes for international shipments You will coordinate with customs authorities carriers and other parties to ensure timely clearance of goods minimizing delays and ensuring all necessary paperwork is properly completed You will also stay updated on customs regulations and trade laws to ensure the business remains compliant with local and international trade rules

Customs Documentation

Prepare and process all customs documentation including import export declarations commercial invoices bills of lading certificates of origin and other relevant paperwork

Compliance

Ensure compliance with all applicable customs laws regulations and trade agreements as well as company policies

Customs Clearance Process

Submit customs declarations to customs authorities and ensure timely clearance of goods to avoid delays or fines

Liaison with Customs Authorities

Act as the primary point of contact between customs authorities shipping companies and the company to resolve any customs issues or discrepancies

Tariff Classification & Duties

Calculate and verify customs duties tariffs and taxes ensuring accuracy and minimizing costs

Record Keeping

Maintain accurate and up-to-date records of all customs documents and transactions

Problem Resolution

Address and resolve any issues or delays related to customs clearance including working with customs brokers or third-party service providers

Consultation & Advice

Provide guidance to internal teams or clients regarding import export regulations classification of goods and documentation requirements

Risk Management

Identify potential risks in the customs clearance process such as non-compliance or delays and take proactive measures to mitigate these risks

Your Qualifications

Bachelor s degree preferably in logistics and supply chain management Minimum 4 years of Customs Clearance or Cross Border experience required. Experience in or exposure to logistics and ecommerce, preferred.

Your Proficiencies

Team Player, strong interpersonal skills. Work well under pressure in a fast-paced and professional environment. Strong analytical and technical skills. Knowledge in strategic planning. Flexibility and willingness to do physical work and rotational shifts