Customer Service - Recruitment Office

Opus; Riyadh; On-site; SAR 56,000 - 89,000; Full time

Benefits offered by this job

Competitive salary

Allowances & incentives

Job summary

Opus in Riyadh seeks a Customer Service Officer to join the team. You will greet customers in person, on the phone, and via channels, addressing inquiries and guiding transactions.

You will organize data, coordinate appointments, prepare reports, and collaborate with colleagues to deliver fast, accurate service and positive customer experiences. This role emphasizes teamwork, accuracy, and the ability to handle pressure in a busy office environment.

Qualifications

• Excellent communication and customer service skills.
• Proficiency in using computers and Microsoft Office programs.
• Strong organization, accuracy, and good customer handling.
• Ability to handle work pressure and work within a team.

Responsibilities

• Welcome customers and respond to inquiries in person, by phone, and through channels.
• Follow up on recruitment requests and update customers on developments.
• Organize files and data, input them, and follow up on them.
• Coordinate appointments and daily office tasks.
• Prepare correspondence and administrative reports, and follow up on transactions.
• Collaborate with the work team to ensure outstanding and fast service.

Skills

Excellent communication

Computer proficiency

Strong organization

Teamwork under pressure

Customer handling

Tools

Microsoft Office

Job description

Job Announcement: Customer Service

A recruitment office announces that it is seeking a Customer Service Officer to join the work team.

Job Responsibilities:

• Welcome customers and respond to their inquiries in person, by phone, and through communication channels.
• Follow up on recruitment requests and update customers on the latest developments in their transactions.
• Organize files and data, input them, and follow up on them.
• Coordinate appointments and daily office tasks.
• Prepare correspondence and administrative reports, and follow up on transactions.
• Collaborate with the work team to ensure outstanding and fast service.

Requirements:

• Excellent communication and customer service skills.
• Proficiency in using computers and Microsoft Office programs.
• Strong organization, accuracy, and good customer handling.
• Ability to handle work pressure and work within a team.
• Preference will be given to candidates with prior experience in customer service, administrative work, or recruitment offices.

Benefits:

• Competitive salary and benefits.
• Allowances and incentives according to the office’s policy and performance.