CRM Insights Architect

Riyad Bank; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Riyad Bank in Riyadh is looking for a CRM analytics professional to build, maintain and enhance a CRM database to generate customer insights and develop CRM-driven initiatives.

You will work with IT to update the CRM, analyze data and develop campaigns with sales while communicating insights to business units to drive informed decisions.

Minimum 2–4 years of experience and a Bachelor's degree in computer science or information technology are required.

Qualifications

• Bachelor's degree in computer science or information technology.
• 2–4 years of relevant experience.
• Experience with CRM systems and data analysis.

Responsibilities

• Build, maintain and enhance a CRM database in collaboration with IT.
• Develop algorithms and analyzes customer data to identify business opportunities.
• Communicate insights to concerned business units to assist in decision making.
• Collaborate with sales to develop campaigns and capture learnings.
• Identify opportunities for continuous improvement of CRM processes.

Skills

CRM analytics

Data analysis

Stakeholder communication

Education

Bachelor's degree in computer science or information technology

Job description

Riyad Bank in Riyadh is looking for a CRM analytics professional to build, maintain and enhance a CRM database to generate customer insights and develop CRM-driven initiatives.

You will work with IT to update the CRM, analyze data and develop campaigns with sales while communicating insights to business units to drive informed decisions.

Minimum 2–4 years of experience and a Bachelor's degree in computer science or information technology are required.