Concierge

Khidmah; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Khidmah is seeking a professional front desk and concierge to welcome visitors and management, delivering a welcoming, efficient experience while handling general administrative support.

You will greet guests, manage the reception area, answer calls and emails, and ensure compliance with HSE and security policies. A Diploma or degree and strong English are required, with Arabic a plus.

Qualifications

• Diploma or Bachelor's in Business Admin, Hospitality, Management, or related field.
• Experience as Receptionist/Concierge/Front Desk/Guest Relations/Customer Service role in corporate, hospitality, facilities management, residential or customer-facing environment.
• Proficient in Microsoft Office applications.
• Good command of English; Arabic is an advantage.
• Strong communication, interpersonal, organizational, and time-management skills.
• Professional appearance and problem-solving abilities.
• Ability to handle multiple tasks and work under pressure.

Responsibilities

• Welcome and greet visitors, employees, clients, and guests professionally.
• Manage and maintain the reception/front desk in a clean, organized condition.
• Handle incoming telephone calls, emails, and general inquiries, directing them to the appropriate department or person.
• Adhere to Health, Safety, and Environmental (HSE), Information Security, and Business Continuity policies and procedures.

Skills

Customer service

Front desk

Communication

Time management

Organization

Professional appearance

Problem solving

English proficiency

Interpersonal skills

Education

Diploma or Bachelor's degree in Business Administration, Hospitality, Management, or related field

Tools

Microsoft Office

Job description

Purpose:

To provide professional front-desk and concierge services, ensuring a welcoming, efficient, and high-quality experience for visitors, employees, clients, and guests while managing general administrative support.

Key Responsibilities:

• Welcome and greet all visitors, employees, clients, and guests professionally.
• Manage and maintain the reception/front desk in a clean, organized, and professional condition.
• Handle incoming telephone calls, emails, and general inquiries, directing them to the appropriate department or person.
• Adhere to Health, Safety, and Environmental (HSE), Information Security, and Business Continuity policies and procedures.

Requirements & Qualifications

• Education: Diploma or Bachelor's degree in Business Administration, Hospitality, Management, or a related field (preferred).
• Experience: Previous experience as a Receptionist, Concierge, Front Desk Officer, Guest Relations, or Customer Service Representative, preferably in a corporate, hospitality, facilities management, residential, or customer-facing environment.
• Skills & Knowledge:
• Good knowledge of Microsoft Office applications.
• Good command of English; knowledge of Arabic is an advantage.
• Strong communication, interpersonal, organizational, and time-management skills.
• Professional appearance, attitude, and problem-solving abilities.
• Ability to handle multiple tasks and work well under pressure.