Campus IT Specialist — Help Desk & Network

Al-Nahda Educational Institution; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Al-Nahda Educational Institution is seeking a qualified IT Specialist to provide comprehensive technical support, manage systems and networks, and oversee IT infrastructure in Riyadh, Saudi Arabia. This on-site role focuses on hardware, software, and security within academic and administrative environments.

The ideal candidate will have a Bachelor’s or Diploma in IT-related fields and at least 1 year of hands-on experience in IT support, with strong problem-solving and customer service skills.

Qualifications

• Bachelor’s Degree or Diploma in Information Technology, Computer Science, or a closely related technical field.
• Minimum of 1 year of hands-on professional experience in IT Support, Help Desk, or Systems Administration roles.
• Solid practical knowledge of modern operating systems, user account management, and hardware setup.

Responsibilities

• Provide day-to-day technical support, systems administration, and infrastructure maintenance.
• Install, configure, and maintain computer hardware, printers, productivity software, and peripheral devices across campus facilities.
• Diagnose operating system faults, resolve helpdesk tickets, and provide prompt technical assistance to staff.
• Manage user accounts, access permissions, and directory services per security policies.
• Assist with network infrastructure monitoring, connectivity troubleshooting, and system software updates.
• Document technical incidents, resolution workflows, and asset inventories in the helpdesk system.
• Coordinate maintenance with third-party vendors and ensure cybersecurity compliance.

Skills

Help desk support

Systems administration

Networking fundamentals

Microsoft Office

Customer service

Communication skills

Problem solving

Organizational skills

Education

Bachelor’s Degree or Diploma in IT/CS

Tools

Active Directory

Endpoint management tools

LAN/WLAN configuration

VLAN setup

Wi‑Fi access point deployment

Job description

Al-Nahda Educational Institution is seeking a qualified IT Specialist to provide comprehensive technical support, manage systems and networks, and oversee IT infrastructure in Riyadh, Saudi Arabia. This on-site role focuses on hardware, software, and security within academic and administrative environments.

The ideal candidate will have a Bachelor’s or Diploma in IT-related fields and at least 1 year of hands-on experience in IT support, with strong problem-solving and customer service skills.