Business Analyst KSA

Santechture; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Santechture in Riyadh is seeking a Business Analyst to bridge business needs and technology. You will define project scope, design requirements, and establish quality criteria, leading process improvement from inception to completion.

You will collaborate with leadership, development, and infrastructure teams, produce business cases for governance, and deliver results with data-driven analysis and clear documentation.

Qualifications

• Bachelor's degree in Business Management, Computer Science, Healthcare Administration, or related field.
• 3+ years of EMR/EHR requirements analysis, process modeling, or related work.
• Ability to analyze medium-scale business efforts and design future-state workflows.
• Strong facilitation and communication for diverse audiences.
• Experience documenting using formal techniques (ISO, agile story cards).
• Familiarity with process mapping, SWOT, FMEA, RASCI, and workflow design.
• Experience creating testing documents, test cases, and test plans.
• Proficiency with MS Office tools (Excel, Visio, PowerPoint).

Responsibilities

• Stakeholder & Project Collaboration: Work with leadership to evaluate requests and prepare business cases.
• Business Analysis & Process Engineering: Use BA/BPE methods to deliver high-quality outputs.
• Data-Driven Problem Solving: Baseline data and produce ROI/NPV metrics for improvements.
• System Optimization: Define requirements to improve or replace systems for efficiency.
• Project Tracking & Reporting: Develop schedules and publish status reports for leaders.
• Workflow Development: Drive process improvements with cross-functional impact in mind.

Skills

Analytical thinking

Communication

Requirements gathering

Project management

Process modeling

Education

Bachelor's degree in Business Management, Computer Science, Healthcare Administration, or related field

Tools

Excel

Visio

PowerPoint

Microsoft Office

Job description

At SANTECHTURE, we are shaping The Future of Healthcare Technology . Our department provides cutting-edge Information Technology services to both internal and external stakeholders, driving all aspects of our business operational and administrative needs. We collaborate actively with external stakeholders—including healthcare providers, regulators, and payers—to support data reporting, systems integration, and technical consultations.

If you are a driven analyst looking to bridge the gap between business needs and technological solutions, we want you on our team!

Role Summary

As a Business Analyst , you will bring a cross-functional perspective to our leadership and project teams to deliver total system solutions. You will apply your analytical skills, project management experience, and subject matter expertise to define project scope, design requirements, and establish quality criteria. You will be responsible for identifying, quantifying, and leading process improvement efforts from inception to a successful conclusion.

Primary Responsibilities

• Stakeholder & Project Collaboration: Work with leadership to evaluate incoming requests, prepare Business Cases for governance committee approval, and collaborate with development and infrastructure teams to prioritize work and remove roadblocks.
• Business Analysis & Process Engineering (BPE): Utilise standardized BA and BPE methods, templates, and tools to produce high-quality deliverables that conform to corporate standards.
• Data-Driven Problem Solving: Apply quantitative approaches to problem-solving. Baseline quality and production data, and create cost-savings reports (including ROI and NPV metrics) for process improvement efforts.
• System Optimization: Analyze and create detailed requirements for improving or replacing manual and computerized systems to achieve greater operating efficiency.
• Project Tracking & Reporting: Develop realistic project schedules, manage task completion, and create status reports/presentations for organizational leadership and client groups.
• Workflow Development: Drive process development and improved workflows while carefully considering and managing cross-functional impacts and hand-offs.

Job Requirements

• Education: Bachelor's degree in Business Management, Computer Science, Healthcare Administration, or a related field.
• Experience: 3+ years of experience in defining and analyzing EMR/EHR business requirements, process modeling, functional systems design/configuration, and/or acceptance testing (or an equivalent combination of education and experience).
• Analytical Capability: Proven ability to analyze medium-scale business efforts, discover/describe current-state situations, understand strategic goals, design future-state workflows, and perform gap analyses.
• Facilitation & Communication: Strong ability to facilitate data and requirements-gathering sessions within small to medium groups, and translate complex technical ideas for a wide variety of audiences.
• Documentation & Modeling: Demonstrated experience documenting and modeling activities using formal techniques (e.g., ISO standards, agile story cards).
• Methodologies: Experience with process mapping, use cases, SWOT, FMEA, RASCI, and workflow diagram design.
• Testing: Strong skills in creating comprehensive testing documentation, including test cases and test plans.
• Tools: High proficiency with Business Analysis tools and the Microsoft Office Suite (especially Excel, Visio, and PowerPoint).

Ready to Shape the Future?