Business Analyst KSA

Santechture; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

SANTECHTURE is seeking a Business Analyst to bridge business needs and technology in healthcare IT. You will apply analytical skills to define project scope, design requirements, and establish quality criteria, while documenting processes and supporting testing to ensure systems meet regulatory and operational goals.

Join a cross-functional team that collaborates with leadership, development, and infrastructure to prioritize work, drive process improvements, and deliver data-driven insights.

Qualifications

• Bachelor's degree in Business Management, Computer Science, Healthcare Administration, or related field.
• 3+ years of experience in defining and analyzing EMR/EHR business requirements, process modeling, functional systems design/configuration, and/or acceptance testing.
• Analytical capability to analyze medium-scale business efforts, understand goals, design future-state workflows, and perform gap analyses.
• Facilitation and communication to gather requirements in small to medium groups and translate complex ideas.

Responsibilities

• Collaborate with leadership to evaluate requests, prepare business cases for governance approval, and coordinate with development and infrastructure teams to prioritize work.
• Apply BA and BPE methods to produce deliverables that meet corporate standards.
• Baseline data, produce ROI/NPV reports for process improvement efforts.
• Analyze and document requirements to improve or replace systems for greater efficiency.
• Develop project schedules, track tasks, and prepare status reports for leadership and clients.
• Drive process development and manage cross-functional hand-offs.

Skills

Business Analysis

Stakeholder Engagement

Data Analysis

Process Improvement

Requirements Gathering

Education

Bachelor's degree in Business Management

Bachelor's degree in Computer Science

Bachelor's degree in Healthcare Administration

Tools

Microsoft Office Suite

Visio

PowerPoint

Excel

Job description

At SANTECHTURE, we are shaping The Future of Healthcare Technology . Our department provides cutting-edge Information Technology services to both internal and external stakeholders, driving all aspects of our business operational and administrative needs. We collaborate actively with external stakeholders—including healthcare providers, regulators, and payers to support data reporting, systems integration, and technical consultations.

If you are a driven analyst looking to bridge the gap between business needs and technological solutions, we want you on our team!

Role Summary

As a Business Analyst , you will bring a cross-functional perspective to our leadership and project teams to deliver total system solutions. You will apply your analytical skills, project management experience, and subject matter expertise to define project scope, design requirements, and establish quality criteria. You will be responsible for identifying, quantifying, and leading process improvement efforts from inception to a successful conclusion.

Primary Responsibilities

• Stakeholder & Project Collaboration: Work with leadership to evaluate incoming requests, prepare Business Cases for governance committee approval, and collaborate with development and infrastructure teams to prioritize work and remove roadblocks.
• Business Analysis & Process Engineering (BPE): Utilise standardized BA and BPE methods, templates, and tools to produce high-quality deliverables that conform to corporate standards.
• Data-Driven Problem Solving: Apply quantitative approaches to problem-solving. Baseline quality and production data, and create cost-savings reports (including ROI and NPV metrics) for process improvement efforts.
• System Optimization: Analyze and create detailed requirements for improving or replacing manual and computerized systems to achieve greater operating efficiency.
• Project Tracking & Reporting: Develop realistic project schedules, manage task completion, and create status reports/presentations for organizational leadership and client groups.
• Workflow Development: Drive process development and improved workflows while carefully considering and managing cross-functional impacts and hand-offs.

Job Requirements

• Education: Bachelor's degree in Business Management, Computer Science, Healthcare Administration, or a related field.
• Experience: 3+ years of experience in defining and analyzing EMR/EHR business requirements, process modeling, functional systems design/configuration, and/or acceptance testing (or an equivalent combination of education and experience).
• Analytical Capability: Proven ability to analyze medium-scale business efforts, discover/describe current-state situations, understand strategic goals, design future-state workflows, and perform gap analyses.
• Facilitation & Communication: Strong ability to facilitate data and requirements-gathering sessions within small to medium groups, and translate complex technical ideas for a wide variety of audiences.
• Documentation & Modeling: Demonstrated experience documenting and modeling activities using formal techniques (e.g., ISO standards, agile story cards).
• Methodologies: Experience with process mapping, use cases, SWOT, FMEA, RASCI, and workflow diagram design.
• Testing: Strong skills in creating comprehensive testing documentation, including test cases and test plans.
• Tools: High proficiency with Business Analysis tools and the Microsoft Office Suite (especially Excel, Visio, and PowerPoint).

Ready to Shape the Future?