Bioprocess Solutions Specialist: Upstream (MENA)

Sartorius; Medina; On-site; SAR 180,000 - 240,000; Full time

Job summary

Sartorius is seeking a highly skilled bioprocess-focused technical expert to assess customer requirements, validate solution concepts, and deliver application training with distributor engagement. This role accelerates adoption of Sartorius technologies across customer environments.

The candidate will collaborate across matrix teams, translate requirements into viable solutions, and support ongoing customer success with strong English and Arabic communication skills.

Qualifications

• Master's degree in biotechnology, biochemistry, life sciences, engineering, or related field.
• Proven experience in bioprocessing, application support or customer-facing scientific roles.
• Strong bioprocess manufacturing process knowledge and solution design.
• Experience with technical consultations, trials, demonstrations, and implementations.
• Ability to collaborate with distributors, commercial teams and technical experts.
• Fluent in English and Arabic for regional engagement.

Responsibilities

• Assess customer requirements through technical consultations, applications discussions, presentations, trainings, trials and demonstrations.
• Configure and validate technical solution concepts through application expertise, process knowledge and product evaluations.
• Provide technical guidance and application expertise during customer and distributor engagements.
• Resolve application challenges through root-cause analysis, implementation support and coordination with internal experts.
• Document application findings, limitations and feedback through reporting and knowledge-sharing processes.
• Deliver technical training and knowledge transfer to customers and channel partners.

Skills

Bioprocessing

Application support

Technical consulting

Customer-facing roles

Presentation skills

Stakeholder management

English and Arabic

Team collaboration

Education

Master's degree in Biotechnology/Biochemistry/Life Sciences/Engineering or related field

Job description

Sartorius is seeking a highly skilled bioprocess-focused technical expert to assess customer requirements, validate solution concepts, and deliver application training with distributor engagement. This role accelerates adoption of Sartorius technologies across customer environments.

The candidate will collaborate across matrix teams, translate requirements into viable solutions, and support ongoing customer success with strong English and Arabic communication skills.