Assistant Manager, Modern Trade

Nestlé; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Nestlé Riyadh is seeking an Assistant Manager, Key Account Management to drive growth in the retail channel, delivering Nestlé value through sales, displays, new items and core distribution. You will develop customer partnerships, negotiate visibility and promotions, and ensure strong market presence.

You will organize field visits, manage relationships, monitor market intelligence, and ensure compliance with Nestlé policies and local codes while meeting sales targets.

Qualifications

• From 2 to 3 years of relevant sales field experience, preferably in food & beverage.
• Bachelor’s degree in business administration, Marketing, or related field.
• Excellent customer service and organizational skills with attention to detail.
• Strong communication (oral and written), selling and analytical skills.
• Proficiency in MS Office (Excel/Word/Outlook) and other POS systems.
• Ability to analyze financial, inventory, retail conditions and data to use selling techniques.

Responsibilities

• Develop strong relationships with customers and negotiate contracts (visibility, shelve space, promotions, and implementations).
• Achieve core distribution targets and agreed visibility in the Business Development Agreement (BDA).
• Be accountable for territory sales volumes by category.
• Organize daily field visits and follow up with stores to ensure product availability.
• Develop and manage long-term business relationships with customers.
• Report market intelligence to sales management (sales analysis, promotions, launches, plans).
• Ensure promotional plan is effectively implemented in stores in assigned areas.
• Ensure on-shelf availability and proper product handling per policy.
• Audit and rotate shelf and warehouse stocks, handle short expiry issues.
• Coordinate collections and financial reconciliation per Nestlé terms.
• Submit and maintain customer records and sales activity reports.
• Follow up with merchandisers on daily plans and provide feedback on stock handling and placements.

Skills

Customer relationship

Negotiation

Field sales

Account management

MS Office

Data analysis

Education

Bachelor's degree in Business Administration

Tools

POS systems

MS Office Suite

Job description

Location: SA-Sales Office Riyadh

Reports to: Associate Director, Sales

Position Summary

Assistant Manager, Key Account Management role focuses on driving growth, executional excellence, and customer partnerships in retail channel . This is achieved with a focus on delivering the overall value of retail (VOR) to include sales, displays, new items and core distribution. Activities center on coverage of Nestlé items, including systemic problem solving related to full route coverage, drop size, market share, success rate.

Responsibilities

• Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, shelve space, promotions and implementations).
• Achieve the core distribution (listing of new Stock Keeping Unit (SKU)), picture of success targets and the agreed visibility and other elements in the Business Development Agreement (BDA).
• Accountable for the achievement of his/her territory sales volumes by category.
• Organize field visits on a daily basis and follow up with stores in the assigned area to ensure availability of products.
• Develop and manage long-term effective business relationship with customers.
• Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles) to sales management.
• Ensure that the promotional plan is implemented effectively and efficiently in store in the assigned area(s).
• Ensure on shelf availability of all products based on core distribution by communicating with the merchandiser and following up with store visits.
• Ensure correct product handling and condition on shelf as per company policy.
• Ensure shelf and warehouse stocks are correctly audited, rotated, and the short expiry issues are properly handled in line with company policy.
• Ensure collection and financial reconciliation is made in line with Nestlé set payment terms.
• Submit and maintain proper customer records, sales activities and other required reports and forms.
• Follow up with merchandisers on their daily journey plan and resolve any issues that may arise. Provide constructive feedback on stock handling and implementation of the products on the shelves, check outs, secondary placements, and gondolas
• Ensure strict adherence and compliance on all activities undertaken, including those taking place on trade, to the WHO International Code of Marketing of Breast-Milk substitutes and Nestlé Instructions and local country codes. Comply with Nestlé’s strictest requirements that Nestlé marketing and sales personnel will not seek contact with, or give advice to pregnant women, or mothers of infants and young children regarding Infant Formula in their business capacity.

Requirements

• From 2 to 3 years of relevant experience sales Field, preferably in the food & beverage sector.
• Bachelor’s degree in business administration, Marketing, or related field.
• Have excellent customer service and organizational skills, as well as attention to detail.
• Must possess strong communication (oral and written), selling and analytical skills.
• Demonstrated proficiency in MS Office (Excel/Word/Outlook) and other POS systems.
• Ability to analyze financial, inventory, retail conditions and other data to utilize appropriate selling techniques.