Air & Ocean Logistics Operations Specialist

Zohorecruit; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Zohorecruit in Riyadh, Saudi Arabia, seeks an Operations and Customer Service Specialist for Air / Ocean CSP and ADP – Specialist. The role ensures flawless shipment execution and supports customers, sales and the network with guidance while adhering to all processes and policies.

You will manage export and import operations, coordinate with carriers, handle customs and invoicing, update customers, and monitor KPIs to improve service and efficiency.

Qualifications

• Bachelor’s Degree in a relevant discipline.
• Extensive knowledge of ocean and air import / export procedures.
• Prior experience in a freight forwarding company is mandatory.
• Good administrative and communication skills.
• Good time management and problem solving skills.
• Results-driven professional with strong attention to detail.

Responsibilities

• Coordinate export operations from pickup to destination, including documentation and invoicing.
• Coordinate import operations, pre-alerts, customs clearance, and POD collection.
• Maintain data in AS400 and ensure SOPs and KPIs are followed.
• Identify opportunities and communicate with Sales on pricing and new business.

Skills

Administrative skills

Communication skills

Time management

Problem solving

Attention to detail

Education

Bachelor's degree in a relevant discipline

Job description

Zohorecruit in Riyadh, Saudi Arabia, seeks an Operations and Customer Service Specialist for Air / Ocean CSP and ADP – Specialist. The role ensures flawless shipment execution and supports customers, sales and the network with guidance while adhering to all processes and policies.

You will manage export and import operations, coordinate with carriers, handle customs and invoicing, update customers, and monitor KPIs to improve service and efficiency.