Multimodal Logistics Operations Specialist

Taj HR; Jeddah; On-site; SAR 150,000 - 210,000; Full time

Job summary

Taj HR in Jeddah, Saudi Arabia, seeks an Operations Specialist to manage day-to-day freight and logistics, coordinating air, sea, and road shipments from origin to delivery. You will work with customers, carriers, and internal teams to ensure compliant, timely operations and accurate documentation.

The role requires 4+ years in freight forwarding or logistics, knowledge of Incoterms, and strong problem-solving skills in a fast-paced environment. Travel may be required as needed.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, Transportation, or a related field.
• 4+ years of hands-on operations experience in freight forwarding, logistics, 3PL, or related sectors.
• Strong practical knowledge of air, ocean, and road freight operations.
• Experience managing shipments from booking to final delivery.
• Good understanding of customs procedures, shipping documentation, Incoterms, and regulatory requirements.
• Experience coordinating with shipping lines, airlines, trucking companies, warehouses, freight forwarders, and customs brokers.
• Fluency in languages as required by location/market.
• Ability to travel or work flexible hours when required by operational needs.

Responsibilities

• Coordinate and manage end-to-end freight and logistics operations, from shipment booking through delivery and final documentation.
• Handle and monitor air, ocean, and road freight shipments, ensuring timely movement and delivery.
• Coordinate with shipping lines, airlines, trucking companies, freight forwarders, customs brokers, and warehouses.
• Prepare, review, and maintain shipping and logistics documentation including commercial invoices, packing lists, Bills of Lading, Air Waybills, and customs documentation.
• Follow up on shipment status, ETAs, arrivals, customs clearance, releases, and final delivery.
• Coordinate with customs clearance teams to ensure required documentation is available.
• Monitor and resolve operational issues such as delays, documentation discrepancies, and holds.
• Ensure compliance with customs regulations, Incoterms, transport requirements, and company procedures.
• Coordinate with Sales, Pricing, Finance, Warehouse, and Compliance teams for seamless service delivery.
• Communicate proactively with customers regarding shipment status and updates.
• Arrange transportation with approved carriers and service providers.
• Monitor shipment costs and ensure accurate invoicing and billing.
• Maintain records of shipments, operations, costs, and supporting documentation.
• Prepare operations reports, KPIs, and dashboards for management.
• Identify issues and suggest improvements to increase efficiency and customer satisfaction.
• Support customer onboarding and ensure operational requirements are implemented.
• Maintain relationships with customers, suppliers, carriers, brokers, and logistics partners.
• Ensure all activities comply with policies, safety requirements, and regulations.

Skills

Freight forwarding

Customs clearance

Warehousing

Transportation management

MS Office/Excel

ERP systems

TMS

WMS

Communication

Education

Bachelor's degree in Logistics, Supply Chain, Business Administration, Transportation, or related field

Tools

ERP systems

TMS

WMS

Job description

Taj HR in Jeddah, Saudi Arabia, seeks an Operations Specialist to manage day-to-day freight and logistics, coordinating air, sea, and road shipments from origin to delivery. You will work with customers, carriers, and internal teams to ensure compliant, timely operations and accurate documentation.

The role requires 4+ years in freight forwarding or logistics, knowledge of Incoterms, and strong problem-solving skills in a fast-paced environment. Travel may be required as needed.