1. Job Purpose :
To provide comprehensive administrative and personal assistance to senior management at HH-Shaker, ensuring efficient daily operations, effective coordination between departments, professional communication, and timely completion of assigned tasks. The role requires a highly organized, proactive, and trustworthy individual who can manage business schedules, confidential documents, meetings, and travel arrangements
2. Key Responsibilities :
A. Administrative Support
- Handle daily administrative tasks, correspondence, document preparation, and filing.
- Prepare business letters, reports, presentations, meeting minutes, and other official documents.
- Maintain organized records and ensure the accuracy and confidentiality of company documentation.
- Coordinate with internal departments, branches, and external stakeholders to facilitate business operations.
- Follow up on pending requests, assigned tasks, and management instructions to ensure timely completion.
- Support general office administration and improve administrative processes when needed.
B. Personal and Executive Assistance
- Manage management’s daily schedule, calendar, appointments, and meetings.
- Coordinate business travel arrangements, including flights, accommodation, transportation, and itineraries.
- Organize meetings, prepare agendas, and ensure all required documents are available.
- Screen and coordinate incoming calls, emails, and meeting requests as appropriate.
- Handle personal and business-related administrative requests assigned by management.
- Maintain strict confidentiality regarding management activities and sensitive company information.
C. Coordination and Communication
- Act as a liaison between management, employees, departments, branches, and external parties.
- Communicate professionally in Arabic and English through email, telephone, and face-to-face interactions.
- Monitor deadlines and provide regular updates to management on outstanding tasks.
- Coordinate appointments, business meetings, and other management-related activities.
D. General Responsibilities
- Prioritize tasks and manage multiple assignments effectively.
- Demonstrate professionalism, discretion, reliability, and attention to detail.
- Perform additional administrative duties as assigned by management.
3. Qualifications and Requirements
- Bachelor’s degree in business administration, Office Management, or a related field.
- Minimum 3 years of relevant experience in administrative assistance, personal assistance, or executive support.
- Saudi nationality.
- Excellent written and spoken Arabic and English.
- Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.
- Strong organizational, communication, coordination, and time-management skills.
- Ability to handle confidential information with integrity and discretion.
- Willingness to travel when required.
- Ability to work independently, multitask, and meet deadlines.
4. Key Performance Indicators (KPIs)
- Timely completion of administrative assignments and management requests.
- Accuracy and quality of reports, correspondence, and official documents.
- Effective scheduling and coordination of meetings and appointments.
- Timely follow-up on pending tasks and management instructions.
- Accuracy and efficiency in travel and meeting arrangements.
- Professional communication and effective coordination with relevant stakeholders.
- Compliance with company procedures and confidentiality requirements.
5. Working Relationships
- Internal: Senior Management, HR, Finance, Sales, Marketing, Service, Logistics, and other departments.
- External: Customers, suppliers, service providers, and other business contacts as required.
6. General Statement
The employee is expected to perform the duties outlined above and any other reasonable, job-related responsibilities assigned by management in accordance with company policies and business requirements.