Jobs in Portugal

Job Openings Italian Speaker Client Specialist in Lisbon, Portugal

Exciting Career Opportunity with Cross Border Talents: Join Us as a Italian Speaker Client Specialist Agent in Lisbon, Portugal!

Location: Lisbon, Portugal
Work Arrangement: On-site

Overview:
Are you passionate about delivering exceptional customer service? We are looking for an Italian‑Speaking Client Specialist to join our team in Lisbon, Portugal. This on‑site role is perfect for individuals who are fluent in Italian and have a good command of English. Whether you have prior experience in client support or are just starting your career, we welcome you to apply and be part of our dynamic and multicultural team.

Key Responsibilities:

• Client Support: Provide outstanding support to Italian‑speaking clients via phone, email, and chat, addressing their needs and resolving any issues efficiently.
• Problem Solving: Diagnose client issues and offer effective solutions, ensuring client satisfaction.
• Data Management: Accurately log and update client interactions and feedback in our CRM system.
• Client Relationship Management: Build and maintain strong relationships with clients, ensuring a high level of satisfaction and loyalty.
• Collaboration: Work closely with team members and other departments to ensure seamless service delivery and a positive client experience.

Candidate Requirements:

• Language Skills: Native-level proficiency in Italian and at least B2 level in English.
• Eligibility: Must have EU citizenship or a Portuguese residence card.
• Experience: Previous experience in client support or a related field is advantageous but not mandatory.
• Relocation: Willingness to relocate to Lisbon, Portugal (Relocation package available for candidates moving from abroad).
• Competitive Salary: A competitive salary package reflecting your experience and skills.
• Performance Bonus: Opportunity to earn additional bonuses based on performance.
• Meal and Transport Allowance: Daily allowances to cover meals and transport.
• Welcoming Bonus: A generous €2,000 welcoming bonus for all new hires.
• Relocation Package: Financial assistance for relocation, including support with finding accommodation.

How to Apply:
If you are interested in this exciting opportunity, please send your CV in English to claudia.cruz@cbtalents.org with the subject line "Italian‑Speaking Client Specialist - Lisbon." Please include a brief cover letter detailing your interest in the role and how your skills meet our requirements.

Join our team in Lisbon and take your career to the next level while enjoying the vibrant culture and beautiful surroundings of one of Europe’s most captivating cities. We look forward to hearing from you!