Project Manager | Dymanics 365 (Lisbon, Porto, Coimbra)

Descompagnons Trabalho Temporário Lda; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading temporary work agency in Lisbon is searching for a Delivery Lead to oversee service delivery within the energy sector. The role involves managing team performance, ensuring client satisfaction, and driving operational excellence. The ideal candidate will have expert proficiency in Microsoft Dynamics 365 Field Service and a strong background in Account Delivery Management. This position offers an opportunity to make impactful decisions and mentor team members in a collaborative environment.

Responsabilidades

• Lead end delivery ensuring operational and financial commitments are met.
• Ensure service quality, efficiency, and performance of the delivery team.
• Manage delivery outcomes and identify opportunities for additional work.
• Act as a subject matter expert and guide the team.
• Make key decisions impacting delivery and collaborate with internal teams.
• Provide solutions to issues spanning multiple teams or workstreams.
• Foster a collaborative environment that promotes innovation.
• Develop and implement strategies to improve service delivery.
• Monitor project progress and adjust plans for successful delivery.
• Identify and pursue additional service opportunities based on client needs.
• Mentor and support team members for professional growth.

Conhecimentos

Microsoft Dynamics 365 Field Service

Account Delivery Management

Estimation

Planning

Work Management

Descrição da oferta de emprego

We are looking for a Delivery Lead to join our Service Delivery team, collaborating with a company specialized in energy production and distribution, known for delivering innovative solutions in the energy sector.

Responsibilities

• Lead end delivery or a defined component of a contract, ensuring all operational, contractual, and financial commitments are met.
• Ensure service quality, efficiency, and performance of the delivery team.
• Manage delivery outcomes and identify opportunities for on work, including selling and selling.
• Act as a subject matter expert and guide the team to perform effectively.
• Make key decisions impacting delivery and collaborate with multiple internal teams.
• Provide solutions to issues spanning multiple teams or workstreams.
• Foster a collaborative environment that promotes innovation and solving.
• Develop and implement strategies to improve service delivery and client satisfaction.
• Monitor project progress and adjust plans when necessary to ensure successful delivery.
• Identify and pursue opportunities for additional services based on client needs.
• Mentor and support team members to encourage professional growth.

Required Skills

• Expert proficiency in Microsoft Dynamics 365 Field Service.
• Advanced proficiency in Account Delivery Management.
• Advanced proficiency in Estimation, Planning, and Work Management.