Vendor Management & Governance Analyst

Hitachi Digital Services, LLC; Viseu; Presencial; EUR 28 000 - 42 000; Tempo integral

Resumo da oferta

Hitachi Digital Services, LLC in Portugal is seeking a Vendor Management Support Analyst to support the Service Manager and manage selected activities within our partner's vendor lifecycle. The role emphasizes quality, governance and reporting adherence to drive service excellence.

The successful candidate will collaborate with cross-functional teams to enhance customer satisfaction while maintaining SOPs and driving continuous process improvements within Enterprise Applications operations in

Responsabilidades

• Support Service Manager and manage activities within partner vendor lifecycle.
• Ensure quality, governance and reporting adherence across vendors.
• Collaborate with cross-functional teams to drive service excellence and customer satisfaction, while maintaining SOPs and driving process improvements.

Descrição da oferta de emprego

Hitachi Digital Services, LLC in Portugal is seeking a Vendor Management Support Analyst to support the Service Manager and manage selected activities within our partner's vendor lifecycle. The role emphasizes quality, governance and reporting adherence to drive service excellence.

The successful candidate will collaborate with cross-functional teams to enhance customer satisfaction while maintaining SOPs and driving continuous process improvements within Enterprise Applications operations in