Ukrainian

Atlean World; Lisboa; On-site; EUR 23,000 - 33,000; Full time

Benefits offered by this job

Meal vouchers

2 extra salaries

Private health insurance after 6</name

Job summary

Atlean World is seeking a Customer Support Specialist in Lisbon, Portugal. You will assist Ukrainian-speaking clients via chat, email, and phone, helping them maximize their online advertising solutions.

The role emphasizes strong English communication, prior customer service experience, and solid computer skills, with a vibrant Lisbon setting and opportunities for growth.

Qualifications

• Native or fluent Ukrainian and strong English communication skills.
• Previous Customer Support or Customer Service experience.
• Good computer skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Providing outstanding customer support via multiple channels.
• Assisting clients before and after sales.
• Solving customer issues efficiently and professionally.
• Helping businesses optimize their advertising performance.
• Building positive customer relationships and delivering an exceptional experience.

Skills

Ukrainian language

English communication

Customer service

Problem solving

Excellent communication

Multichannel support

Education

High School Diploma

Tools

Computer skills

Job description

Imagine building your career with one of the world's leading tech companies while living in beautiful Lisbon, Portugal. If you're a Ukrainian speaker with a passion for helping people and technology, this could be your next adventure

As a Customer Support Specialist, you'll support small and medium-sized businesses through chat, email, and phone, helping them make the most of their online advertising solutions.

Your responsibilities include:

• Providing outstanding customer support via multiple channels;
• Assisting clients before and after sales;
• Solving customer issues efficiently and professionally;
• Helping businesses optimize their advertising performance;
• Building positive customer relationships and delivering an exceptional experience.

Native or fluent Ukrainian and strong English communication skills;

Previous Customer Support or Customer Service experience;

Good computer skills;

Excellent communication and problem-solving abilities;

EU Passport/ID or a valid Portuguese Residence Card;

High School Diploma.

By joining this role, this is what you can expect:

• Joyful Lisbon
• Skyrock Growth with a 12-month renewable contract
• Portuguese Extra Delights: Meal vouchers, 2 extra salaries
• Guardians of Wellness: Private health insurance after 6 months

Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries!