Ukrainian Speaking Contact Center Associate

Nomadify; Viseu; On-site; EUR 10,881 - 13,392; Full time

Benefits offered by this job

Paid induction program

Relocation assistance

Energetic company culture

Job summary

Nomadify is hiring a Contact Center Associate in Portugal who speaks Ukrainian. You will respond to customer inquiries through various platforms, ensuring professional and effective communication.

No previous experience is required, but fluency in Ukrainian and intermediate English is necessary. This role provides an attractive salary between €975 and €1,200, along with relocation assistance and a supportive induction program.

Qualifications

• Fluent or native command of Ukrainian (C1-C2 level).
• Intermediate English skills (B1) or higher.
• Willingness to relocate and work in Portugal.
• EU citizenship or valid work authorization in Portugal required.

Responsibilities

• Respond to and resolve customer inquiries via phone, email, and live messaging.
• Maintain polite, transparent, and professional customer interactions.
• Record all customer dialogues accurately.
• Achieve quality criteria and service targets consistently.

Skills

Fluent Ukrainian

Intermediate English

Adaptability

Self-motivated

Job description

Job Title

Contact Center Associate - Ukranian Speaking

Location

Portugal

The Opportunity

An international corporation operating in Portugal is currently seeking Customer Service Advisors who speak Ukrainian.

What You Will Be Doing

• Respond to and resolve user inquiries through telephone, email, and live messaging platforms.
• Ensure every customer interaction is polite, transparent, and strictly professional.
• Supply correct, problem-solving answers to address client needs effectively.
• Keep detailed and accurate records of all customer dialogues in the corporate system.
• Consistently achieve the organization’s quality criteria and service targets.
• Coordinate with global colleagues whenever necessary to assist customers.
• Note: No previous customer care experience is necessary for this role.

Who We Are Looking For

• You possess a fluent or native command of the Ukrainian language (C1-C2 level).
• Your English skills are at an intermediate level (B1) or higher.
• You are fully prepared to relocate and build your life in Portugal.
• You have a dependable, self‑motivated attitude with a genuine passion for learning.
• You are highly adaptable and enjoy working in a culturally diverse team.
• Mandatory: You must hold EU citizenship, an active Portuguese work authorization, or a valid temporary protection status in Portugal.

What Is Included

• Compensation: A gross monthly salary ranging from €975 to €1,200.
• A completely paid induction program and a structured onboarding path.
• A lively, international, and energetic company culture.
• The opportunity to gain valuable corporate experience on a global scale.
• Enhancement of your business communication skills to benefit your future career.
• Relocation Assistance: Practical support for your move to Portugal. We will go over the comprehensive benefits and processes during your interview.

Take the next step in your international career—apply today and join us in Portugal!