Support Team Associate - Ukrainian Speaking

Nomadify; Portimão; Presencial; EUR 10 881 - 13 392; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully compensated initial training

Well-organized onboarding phase

Relocation assistance

Resumo da oferta

Nomadify in Portimão, Portugal is hiring a Support Team Associate fluent in Ukrainian. This role involves handling client queries across various channels, ensuring customer satisfaction, and maintaining records.

Candidates should possess native-level Ukrainian and an intermediate grasp of English. The company offers a competitive monthly gross income of 975 € to 1200 €, relocation assistance, and a vibrant team atmosphere with opportunities for professional development.

Qualificações

• Possess native or fluent (C1-C2) proficiency in the Ukrainian language.
• Demonstrate an intermediate or advanced grasp of English (minimum B1 level).
• Hold EU citizenship, a legal Portuguese work permit, or temporary protection status.

Responsabilidades

• Handle and resolve client queries across various channels.
• Deliver professional assistance to all users.
• Log and maintain records of client communications.

Conhecimentos

Native or fluent Ukrainian proficiency

Intermediate to advanced English proficiency

Strong willingness to learn new skills

Descrição da oferta de emprego

Job Title: Support Team Associate - Ukrainian Speaking

Location: Portugal

Role Overview:

We are hiring Ukrainian-speaking Customer Service Advisors to join a multinational enterprise located in Portugal.

Core Responsibilities:

• Handle and resolve client queries across various channels, including live chat, email, and telephone.
• Deliver polite, transparent, and highly professional assistance to all users.
• Supply precise answers focused on effectively resolving the customer's needs.
• Accurately log and maintain records of all client communications within our internal database.
• Consistently uphold the company's service benchmarks and quality expectations.
• Work cross-functionally with global team members as situations require.
• Previous background in customer support is entirely optional.

Candidate Requirements:

• Possess native or fluent (C1-C2) proficiency in the Ukrainian language.
• Demonstrate an intermediate or advanced grasp of English (minimum B1 level).
• Are fully prepared to relocate to and work from Portugal.
• Have a dependable, driven personality with a strong willingness to acquire new skills.
• Feel comfortable and thrive in a highly diverse, international workplace.
• Hold EU citizenship, a legal Portuguese work permit, or active temporary protection status in Portugal.

What We Provide:

• Monthly Gross Income: Between 975 € and 1200 €.
• Fully compensated initial training and a well‑organized onboarding phase.
• An energetic, diverse, and vibrant team atmosphere.
• The chance to build your professional portfolio within a global corporate structure.
• Opportunities to develop crucial business and communication expertise for your long‑term career growth.
• Relocation Assistance: We provide a dedicated package to help smooth your transition to Portugal. Specific details, benefits, and timelines will be reviewed directly during the interview stage.