Ukrainian Speaking Client Relations Advisor

Nomadify; Viseu; On-site; EUR 10,881 - 13,392; Full time

Benefits offered by this job

Competitive salary between 975 € and 1200 €

Fully compensated training

Relocation assistance

Opportunities for career growth

Job summary

Nomadify is seeking a Ukrainian Speaking Customer Relations Advisor to join their vibrant team in Portugal. The role involves handling client queries through various channels and providing exceptional support.

Candidates should have fluent Ukrainian and be comfortable in a diverse environment. Benefits include competitive gross income and relocation assistance to facilitate your transition to Portugal while fostering your professional growth.

Qualifications

• Fluency in Ukrainian is a must.
• Comfortable in a diverse work environment.
• Willing to relocate and work from Portugal.

Responsibilities

• Handle client queries via live chat, email, and telephone.
• Log communications accurately within the database.
• Work cross-functionally with global team members.

Skills

Fluent Ukrainian (C1-C2)

Intermediate English (B1)

Strong willingness to learn new skills

Dependable and driven personality

Job description

Job Title

Ukrainian SpeakingClient Relations Advisor

Location

Portugal

Role Overview

We are hiring Ukrainian speaking Customer Service Advisors to join a multinational enterprise located in Portugal.

Core Responsibilities

• Handle and resolve client queries across various channels, including live chat, email, and telephone.
• Deliver polite, transparent, and highly professional assistance to all users.
• Supply precise answers focused on effectively resolving the customer's needs.
• Accurately log and maintain records of all client communications within our internal database.
• Consistently uphold the company's service benchmarks and quality expectations.
• Work cross-functionally with global team members as situations require.
• Previous background in customer support is entirely optional.

Candidate Requirements

• Possess native or fluent (C1-C2) proficiency in the Ukrainian language.
• Demonstrate an intermediate or advanced grasp of English (minimum B1 level).
• Are fully prepared to relocate to and work from Portugal.
• Have a dependable, driven personality with a strong willingness to acquire new skills.
• Feel comfortable and thrive in a highly diverse, international workplace.
• Hold EU citizenship, a legal Portuguese work permit, or active temporary protection status in Portugal.

What We Provide

• Monthly Gross Income: Between 975 € and 1200 €.
• Fully compensated initial training and a well-organized onboarding phase.
• An energetic, diverse, and vibrant team atmosphere.
• The chance to build your professional portfolio within a global corporate structure.
• Opportunities to develop crucial business and communication expertise for your long-term career growth.
• Relocation Assistance: We provide a dedicated package to help smooth your transition to Portugal. Specific details, benefits, and timelines will be reviewed directly during the interview stage.