Turkish-Speaking Ad Support Specialist – Lisbon

Closerhire; Lisboa; Vor Ort; EUR 11.000 - 15.000; Vollzeit

Benefits dieser Stelle

Private Health Cover

Meal Allowance

Housing provided

Zusammenfassung

CloserHire is recruiting native Turkish-speaking Advertising Support Specialists in Lisbon, Portugal, to assist SMBs with pre- and post-sales queries across chat, email, and phone. You will help clients navigate online advertising tools, resolve technical issues, and deliver exceptional support in a fast-paced, multilingual environment.

The role requires Turkish fluency, good English, and a customer-focused mindset.

Qualifikationen

• Native Turkish fluency is required.
• Good level of English for communication and training.
• Strong written and verbal communication with a customer-focused approach.

Aufgaben

• Provide support to SMBs via chat, email, and phone in Turkish and English.
• Assist advertisers with pre-sales and post-sales queries related to self-service advertising products.
• Troubleshoot platform issues and guide clients to improve their advertising experience.
• Identify trends and recurring issues affecting multiple clients; conduct outbound calls when needed.

Kenntnisse

Turkish (native)

English proficiency

Customer support

Multichannel support

Online advertising interest

Jobbeschreibung

CloserHire is recruiting native Turkish-speaking Advertising Support Specialists in Lisbon, Portugal, to assist SMBs with pre- and post-sales queries across chat, email, and phone. You will help clients navigate online advertising tools, resolve technical issues, and deliver exceptional support in a fast-paced, multilingual environment.

The role requires Turkish fluency, good English, and a customer-focused mindset.