Turkish Advertising Support Specialist - Lisbon (Relocation)

CloserHire; Lisboa; Presencial; EUR 12 000 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private Health Cover

Meal Allowance

Resumo da oferta

CloserHire is partnering with a leading global customer experience company to recruit native Turkish-speaking Advertising Support Specialists for an international digital advertising project in Portugal. This role is ideal for candidates passionate about online advertising, social media, and technology.

You will support business clients by helping them navigate advertising tools, resolve platform-related issues, and improve their overall advertising experience in a fast-paced and innovative

Qualificações

• Native-level fluency in Turkish
• English proficiency for communication and training purposes
• Interest in online advertising, technology, and digital platforms
• Strong written and verbal communication skills
• Customer-focused mindset with problem-solving abilities
• Ability to work in a fast-paced environment and manage multiple client interactions
• Comfortable supporting business clients across multiple communication channels
• Team-oriented attitude and willingness to learn new tools and systems

Responsabilidades

• Provide support to SMBs across chat, email, and phone in Turkish and English
• Support advertisers with pre-sales and post-sales queries related to self-service products
• Assist clients with platform tools and features to improve their advertising experience
• Troubleshoot issues, provide guidance, and help resolve technical concerns
• Identify trends and recurring issues affecting multiple clients
• Conduct outbound calls when necessary to ensure queries are resolved promptly
• Work as part of a multilingual, motivated support team

Conhecimentos

Turkish language

English communication

Customer focus

Multitasking

Descrição da oferta de emprego

CloserHire is partnering with a leading global customer experience company to recruit native Turkish-speaking Advertising Support Specialists for an international digital advertising project in Portugal. This role is ideal for candidates passionate about online advertising, social media, and technology.

You will support business clients by helping them navigate advertising tools, resolve platform-related issues, and improve their overall advertising experience in a fast-paced and innovative