Turkish Advertising Support Specialist - Lisbon-based

Pkrecruiting; Lisboa; Presencial; EUR 11 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Meal allowance

Comprehensive onboarding

Resumo da oferta

Pkrecruiting in Lisbon is seeking native Turkish-speaking Advertising Support Specialists for an international digital advertising project in Portugal. You will support business clients in Turkish and English across chat, email, and phone, helping them navigate advertising tools and resolve issues.

The role offers a 12-month contract, a 40-hour week with shifts from 06:00 to 23:00, training in English, health insurance from day one, and a meal allowance.

Qualificações

• Native-level fluency in Turkish.
• English proficiency for communication and training purposes.
• Interest in online advertising, technology, and digital platforms.
• Strong written and verbal communication skills.
• Customer-focused mindset with problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple client interactions.
• Comfortable supporting business clients across multiple communication channels.
• Team-oriented attitude and willingness to learn new tools and systems.

Responsabilidades

• Provide support to SMBs across chat, email, and phone in Turkish and English.
• Assist advertisers with pre-sales and post-sales queries related to self-service advertising products.
• Help clients with platform tools and features to improve advertising experience.
• Troubleshoot issues and guide clients in resolving technical concerns.
• Identify trends and recurring issues affecting multiple clients.
• Conduct outbound calls to resolve queries in a timely manner.
• Work as part of a multilingual and motivated support team.

Conhecimentos

Turkish fluency

English proficiency

Advertising interest

Communication skills

Customer-focused

Multichannel support

Teamwork

Willingness to learn

Descrição da oferta de emprego

Pkrecruiting in Lisbon is seeking native Turkish-speaking Advertising Support Specialists for an international digital advertising project in Portugal. You will support business clients in Turkish and English across chat, email, and phone, helping them navigate advertising tools and resolve issues.

The role offers a 12-month contract, a 40-hour week with shifts from 06:00 to 23:00, training in English, health insurance from day one, and a meal allowance.