Travel & Work in Portugal Dutch-Speaking Customer Support Roles

AVEC Human Resources Services; Lisboa; Hybrid; EUR 13,000 - 15,000; Full time

Job summary

AVEC Human Resources Services is hiring Dutch-speaking Customer Support professionals to join international projects in Lisbon or Porto, Portugal.

You will assist customers via phone, email, chat, or social media, upholding a high-quality service experience for leading brands and collaborating within a multicultural team.

Qualifications

• Dutch language proficiency at C2 level.
• English proficiency at B2 level or higher.
• Strong communication and problem-solving skills.
• Willingness to work rotating shifts depending on project.

Responsibilities

• Assist customers via phone, email, chat, or social media.
• Provide high-quality service while representing international brands.
• Resolve inquiries and guide customers to solutions in a timely manner.

Skills

Dutch (C2)

English (B2+)

Communication

Problem-solving

Shift flexibility

Job description

Travel & Work in Portugal

Dutch-Speaking Customer Support Roles

Locations:

Lisbon or Porto, Portugal

Work Model:

On-site | Hybrid | Remote (depending on the project)

We are hiring Dutch-speaking Customer Support professionals to join international projects supporting well-known global brands. This is a great opportunity to live and work in Portugal, gain international experience, and grow your career in a dynamic, multicultural environment.

About The Role

As a Customer Support Advisor, you will be responsible for assisting customers via phone, email, chat, or social media, ensuring a high-quality service experience while representing leading international brands.

Requirements

• Dutch: C2 level
• English: B2 level or higher
• EU passport or valid work authorization for Portugal
• Strong communication and problem-solving skills
• Availability to work rotating shifts (depending on the project)

Salary

• Approximately €1,250 gross per month + Perf. Bonus (depending on the project and experience)

Relocation Package & Benefits

We take care of everything so you can focus on your new life in Portugal:

Relocation & Logistics

• Initial flight reimbursement (after successful integration period)
• Assistance with paperwork, including residency, social security number, and bank account
• Shared accommodation option in fully furnished company-rented apartments
• Utilities included (water, electricity, gas, internet, cable TV )
• Apartments located approximately 20-60 minutes from the workplace
• Monthly accommodation cost partially deducted from salary

Language & Integration

• Free Portuguese language classes for international employees
• Full onboarding and paid training

Lifestyle & Community

• Club activities: surf lessons, sports events, workshops, and social gatherings
• Multicultural and international working environment

Additional Travel Benefits

• Yearly complementary round-trip flight to your home country within the EU after 12 months of employment (subject to approval)

Career Development

• Clear career progression opportunities
• Internal mobility across projects and departments
• Continuous learning and development

Why Join Us?

• Work with global brands
• Build an international career
• Enjoy the lifestyle, culture, and climate of Portugal
• Be part of a supportive and diverse community