Dutch-Speaking Customer Support Representative Relocation to Lisbon

Cross Border Talents; Lisboa; On-site; EUR 16,740 - 27,900; Full time

Benefits offered by this job

Accommodation provided

Competitive monthly salary + performance bonuses

Paid training and continuous development

Paid holidays + public holidays off

Work in an international and inclusive environment

Job summary

A customer experience outsourcing leader is seeking a Dutch-Speaking Customer Support Representative to join their team in Lisbon. This role involves assisting Dutch-speaking customers through various channels and providing excellent service. Candidates should be fluent in Dutch and possess a B1 level or higher in English. The position offers accommodation, a competitive salary, performance bonuses, and a multicultural work environment. Training will be provided, making this a great opportunity for those looking to relocate.

Qualifications

• Native-level Dutch and proficient English are essential.
• Willingness to relocate to Lisbon, Portugal.
• Previous customer service experience is advantageous but not required.

Responsibilities

• Answer inquiries from Dutch-speaking customers via phone, email, or chat.
• Provide product and service information effectively.
• Resolve customer issues to ensure satisfaction.

Skills

Native-level Dutch (C2)

English level B1 or higher

Excellent communication and interpersonal skills

Job description

Dutch-Speaking Customer Support Representative Relocation to Lisbon

Job Openings Dutch-Speaking Customer Support Representative Relocation to Lisbon

About the job Dutch-Speaking Customer Support Representative Relocation to Lisbon

Join a global leader in customer experience outsourcing, working with some of the world's most recognized tech and lifestyle brands. You'll be part of a multicultural, dynamic team helping Dutch-speaking customers with professionalism and empathy.

As a Dutch-Speaking Customer Support Representative, you will handle inquiries from customers via phone, email, or chat. Your role is to provide excellent service, solve problems efficiently, and ensure customer satisfaction.

Your responsibilities:

• Answer incoming queries from Dutch-speaking customers
• Provide product and service information
• Resolve issues in a timely and effective manner
• Record customer interactions in the system
• Ensure high levels of customer satisfaction

Requirements:

• Native-level Dutch (C2)
• English level B1 or higher
• Excellent communication and interpersonal skills
• EU citizenship or valid work permit for Portugal
• Willingness to relocate to Lisbon
• Previous customer service experience is a plus, but not mandatory (full training provided)

Whats offered:

• Accommodation provided: private room in shared apartment
• Competitive monthly salary + performance bonuses
• Paid training and continuous development
• Paid holidays + public holidays off
• Work in an international and inclusive environment