Swedish-speaking E-commerce Support Specialist — Remote

Cross Border Talents; Portimão; Remote; EUR 16,000 - 27,000; Full time

Benefits offered by this job

Attractive monthly salary

Extra payment for late hours, public holidays and Sundays

Holiday and Christmas bonuses

Meal allowance via card

Paid training and onboarding

Health insurance from day one

Optional company accommodation and relocation support

Job summary

A leading technology recruitment agency is seeking a Swedish-speaking Customer Experience Specialist for a remote role in Portugal. You will assist customers with e-commerce inquiries, ensuring a smooth shopping experience. Applicants should have C2-level Swedish and fluent English. Attractive salary and benefits include health insurance, meal allowance, and remote work equipment. Join a renowned tech brand and support users in their order journey.

Qualifications

• C2-level Swedish and higher and fluent English (C1).
• Strong communication and customer service skills.
• Detail-oriented mindset and problem-solving attitude.

Responsibilities

• Help customers with order tracking, returns, and payment queries.
• Ensure data security in compliance with GDPR and PCI standards.
• Collaborate with logistics and financial teams.

Skills

C2-level Swedish

Fluent English (C1)

Strong communication skills

Customer service skills

Detail-oriented mindset

Problem-solving attitude

Job description

A leading technology recruitment agency is seeking a Swedish-speaking Customer Experience Specialist for a remote role in Portugal. You will assist customers with e-commerce inquiries, ensuring a smooth shopping experience. Applicants should have C2-level Swedish and fluent English. Attractive salary and benefits include health insurance, meal allowance, and remote work equipment. Join a renowned tech brand and support users in their order journey.