Remote Swedish-speaking E-commerce Support Specialist

Cross Border Talents; Lagos; Remote; EUR 17,000 - 26,000; Full time

Benefits offered by this job

Attractive monthly salary

Extra payment for late hours and holidays

Health insurance from day one

Paid training and onboarding

Meal allowance

Optional company accommodation

Job summary

A leading recruitment agency is looking for a Swedish-speaking Consumer Service Advisor to provide support for a renowned tech brand. The role is remote in Portugal, focusing on assisting customers with e-commerce inquiries. Candidates should be fluent in Swedish and English, possess strong communication skills, and have a detail-oriented mindset. The position offers an attractive salary, health insurance from day one, and additional bonuses.

Qualifications

• C2-level Swedish and fluent English (C1) required.
• Strong communication and customer service skills.
• Detail-oriented mindset and problem-solving attitude.

Responsibilities

• Assist customers with order tracking and returns.
• Handle inquiries related to online orders.
• Communicate with customers via phone, email, and chat.

Skills

C2-level Swedish

Fluent English (C1)

Strong communication skills

Customer service skills

Detail-oriented mindset

Problem-solving attitude

Education

EU member state ID or valid residence card for Portugal

Job description

A leading recruitment agency is looking for a Swedish-speaking Consumer Service Advisor to provide support for a renowned tech brand. The role is remote in Portugal, focusing on assisting customers with e-commerce inquiries. Candidates should be fluent in Swedish and English, possess strong communication skills, and have a detail-oriented mindset. The position offers an attractive salary, health insurance from day one, and additional bonuses.