Remote Swedish-Speaking E-commerce Support Specialist

Cross Border Talents; Lisboa; Teletrabalho; EUR 17 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attractive monthly salary

Extra payment for late hours

Meal allowance via card

Paid training and onboarding

Health insurance from day one

Resumo da oferta

A leading international talent service seeks a Remote Swedish-Speaking Online Customer Support Advisor to assist customers with their e-commerce journey. Ideal candidates will have C2-level Swedish and fluent English, along with strong communication skills. This full-time role offers a competitive salary, health insurance from day one, and a full remote setup with all necessary equipment. Optional company accommodation and relocation support is available for international hires.

Qualificações

• C2-level Swedish and fluent English (C1) required.
• Strong communication and customer service skills expected.
• Detail-oriented mindset and ability to work in rotating shifts.

Responsabilidades

• Assist customers with order tracking, returns, and payment queries.
• Communicate with customers via phone, email, and chat.
• Ensure compliance with GDPR and PCI standards.
• Collaborate with logistics and financial teams.

Conhecimentos

C2-level Swedish

Fluent English (C1)

Strong communication skills

Customer service skills

Problem-solving attitude

Descrição da oferta de emprego

A leading international talent service seeks a Remote Swedish-Speaking Online Customer Support Advisor to assist customers with their e-commerce journey. Ideal candidates will have C2-level Swedish and fluent English, along with strong communication skills. This full-time role offers a competitive salary, health insurance from day one, and a full remote setup with all necessary equipment. Optional company accommodation and relocation support is available for international hires.