Remote Swedish-Speaking E-commerce Support Specialist

Cross Border Talents; Lisboa; Remote; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Attractive monthly salary

Extra payment for late hours

Meal allowance via card

Paid training and onboarding

Health insurance from day one

Job summary

A leading international talent service seeks a Remote Swedish-Speaking Online Customer Support Advisor to assist customers with their e-commerce journey. Ideal candidates will have C2-level Swedish and fluent English, along with strong communication skills. This full-time role offers a competitive salary, health insurance from day one, and a full remote setup with all necessary equipment. Optional company accommodation and relocation support is available for international hires.

Qualifications

• C2-level Swedish and fluent English (C1) required.
• Strong communication and customer service skills expected.
• Detail-oriented mindset and ability to work in rotating shifts.

Responsibilities

• Assist customers with order tracking, returns, and payment queries.
• Communicate with customers via phone, email, and chat.
• Ensure compliance with GDPR and PCI standards.
• Collaborate with logistics and financial teams.

Skills

C2-level Swedish

Fluent English (C1)

Strong communication skills

Customer service skills

Problem-solving attitude

Job description

A leading international talent service seeks a Remote Swedish-Speaking Online Customer Support Advisor to assist customers with their e-commerce journey. Ideal candidates will have C2-level Swedish and fluent English, along with strong communication skills. This full-time role offers a competitive salary, health insurance from day one, and a full remote setup with all necessary equipment. Optional company accommodation and relocation support is available for international hires.