Strategic Customer Success Manager — Tech & Growth

Loop Future; Viseu; On-site; EUR 40,000 - 60,000; Full time

Job summary

Loop Future in Portugal is seeking a Strategic Customer Success Manager to bridge Sales, Talent, Delivery and Operations, owning key accounts and ensuring customers are understood and valued. You will drive renewals, identify growth opportunities, and coordinate with cross-functional teams across technology, IT services and consulting to deliver joined-up digital solutions.

The role demands proactive, organized professionals capable of managing multiple client relationships and delivering

Qualifications

• Proactive, organized professionals who can manage multiple client relationships and deliver joined-up digital solutions across technology, IT services, and consulting domains.

Responsibilities

• Own key accounts and drive renewals.
• Identify growth opportunities and coordinate with cross-functional teams.
• Deliver joined-up digital solutions across technology, IT services and consulting.

Skills

Key account management

Renewals management

Cross-functional collaboration

Proactive problem solving

Job description

Loop Future in Portugal seeks a Customer Success Manager to bridge Sales, Talent, Delivery and Operations, ensuring customers are understood and valued. You will own key accounts, drive renewals, and identify growth opportunities while coordinating with cross-functional teams.

The role requires proactive, organized professionals who can manage multiple client relationships and deliver joined-up digital solutions across technology, IT services, and consulting domains.

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