Spanish-Speaking Technical Support Representative – Lisbon, Portugal

CBT; Lisboa; On-site; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Meal allowance

Attendance bonus

Performance-based bonus

Paid training

Portuguese employment contract

Private health insurance aftercontract

Permanent contract after 2 years

Job summary

CBT in Lisbon is seeking a Technical Support Representative to assist Spanish-speaking customers with technical questions and the proper use of medical devices. You will provide support via phone and email, troubleshoot issues, and help with orders, invoicing, and shipment tracking.

The role requires Spanish fluency, strong English, and at least 2 years in tech support. Training is in English with paid compensation, and there is potential for a permanent contract after 2 years.

Qualifications

• Spanish fluency and good English communication skills.
• At least 2 years of experience in technical support
• Experience in troubleshooting and customer service
• Excellent communication and problem-solving skills
• Empathetic, helpful, and a strong team player
• Ability to handle sensitive information

Responsibilities

• Assist Spanish-speaking customers with technical questions and proper use of medical devices.
• Provide support via phone and email.
• Troubleshoot issues for customers.
• Assist with orders, invoicing, and shipment tracking.

Skills

Spanish fluency

English communication

Technical support

Troubleshooting

Customer service

Team player

Empathy

Sensitive information handling

Job description

Are you fluent in Spanish and passionate about helping people? Join an international team in Lisbon and support customers using innovative medical technology.

Starting Date: 23 November 2026

The Role

As a Technical Support Representative, you will assist Spanish-speaking customers with technical questions and the proper use of medical devices. You will provide support via phone and email, troubleshoot issues, and help customers with orders, invoicing, and shipment tracking.

Requirements

• Spanish fluency and good English communication skills
• At least 2 years of experience in technical support
• Experience in troubleshooting and customer service
• Excellent communication and problem-solving skills
• Empathetic, helpful, and a strong team player
• Ability to handle sensitive information

Salary & Benefits

• Total gross monthly salary: €1,262
• Meal allowance
• Attendance bonus
• Performance-based bonus
• Paid training
• Portuguese employment contract
• Private health insurance after contract signature
• Opportunity for a permanent contract after 2 years

Training

• Approximately 20 working days
• 8 hours per day
• Training conducted in English
• Training compensation: €92.80 per week

Working Conditions

• Location: Lisbon, Portugal
• 40 hours per week
• Rotational shifts, 24/7 schedule
• Temporary renewable contract