Spanish-Speaking Support Specialist – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 9,400 - 11,000; Full time

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a Spanish-speaking Customer Support Representative to join our front-line team on-site. You will field questions, solve problems, and ensure customers leave conversations satisfied. The schedule is rotative with night shifts, and EU work eligibility is required.

We offer a monthly salary of €930 and a collaborative, fast-paced environment. Prior customer-facing experience is a plus, but not essential; training is provided to help you excel in

Qualifications

• Fluent Spanish is required.
• English at C1 level is required.
• Eligible to work in the EU (citizenship, valid permit, or equivalent) is required.

Responsibilities

• Resolve issues efficiently without cutting corners on quality.
• Recognize when something needs escalating versus resolving directly.
• Keep internal systems and case notes accurate and current.
• Contribute to a supportive, collaborative team environment.

Skills

Spanish fluency

English proficiency (C1)

Job description

Cross Border Talents in Lisbon, Portugal is seeking a Spanish-speaking Customer Support Representative to join our front-line team on-site. You will field questions, solve problems, and ensure customers leave conversations satisfied. The schedule is rotative with night shifts, and EU work eligibility is required.

We offer a monthly salary of €930 and a collaborative, fast-paced environment. Prior customer-facing experience is a plus, but not essential; training is provided to help you excel in