Lisbon Travel Support Specialist (Spanish)

Cross Border Talents; Lisboa; On-site; EUR 9,343 - 11,191; Full time

Benefits offered by this job

Attendance Bonus

Meal allowance

Training and onboarding

Relocation package if applicable

Job summary

Cross Border Talents is seeking a Customer Service Representative for a leading Travel project in Lisbon, Portugal. In this full-time role, you will manage customer inquiries, reservations, and issues, ensuring high-quality support throughout the customer journey.

The ideal candidate will be fluent in Spanish, possess strong communication skills, and be flexible with working hours. You will receive a gross salary of €920 per month, along with performance-based bonuses and meal allowances, while working in a multicultural environment.

Qualifications

• Fluent in Spanish and good English communication skills.
• Able to manage multiple tasks in a fast-paced environment.
• Valid authorization to work in Portugal.

Responsibilities

• Provide professional customer support to airline passengers.
• Assist with flight reservations and general travel inquiries.
• Handle customer complaints and resolve issues efficiently.
• Document customer interactions accurately.
• Maintain service quality standards.

Skills

Excellent communication skills

Customer service skills

Problem-solving mindset

Attention to detail

Flexibility to work rotating schedules

Fluent Spanish

Good communication skills in English

Job description

Cross Border Talents is seeking a Customer Service Representative for a leading Travel project in Lisbon, Portugal. In this full-time role, you will manage customer inquiries, reservations, and issues, ensuring high-quality support throughout the customer journey.

The ideal candidate will be fluent in Spanish, possess strong communication skills, and be flexible with working hours. You will receive a gross salary of €920 per month, along with performance-based bonuses and meal allowances, while working in a multicultural environment.