Spanish-Speaking Client Support Specialist – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Attractive salary

Performance bonus

Meal allowance

Transportation support

Onsite work

Job summary

Cross Border Talents seeks a motivated Customer Support Specialist to join our Lisbon team. You will deliver top-notch assistance across phone, chat, email and social media, helping with setup, verifications and transactions while maintaining professional interactions.

The role requires Spanish fluency (C2), Portuguese residency or EU citizenship, and 0–1 year in customer support. Onsite work with attractive benefits and a welcome bonus awaits.

Qualifications

• Fluent in Spanish at C2 level.
• EU Citizenship or Portuguese Residency Card.
• 0–1 year of customer support experience.
• Strong leadership, analytical and communication skills.
• Eagerness to learn and grow professionally.

Responsibilities

• Deliver support across phone, chat, email and social media.
• Assist with account setup, verification, logins and transactions.
• Act as a trusted advisor, maintaining positive interactions.
• Respond to inquiries promptly with care and accuracy.
• Build strong customer relationships through clear communication.
• Maintain service quality following internal policies.
• Suggest improvements to processes and customer experience.

Skills

Spanish (C2)

Customer support

Job description

Cross Border Talents seeks a motivated Customer Support Specialist to join our Lisbon team. You will deliver top-notch assistance across phone, chat, email and social media, helping with setup, verifications and transactions while maintaining professional interactions.

The role requires Spanish fluency (C2), Portuguese residency or EU citizenship, and 0–1 year in customer support. Onsite work with attractive benefits and a welcome bonus awaits.