Lisbon Travel Support Specialist (Spanish)

Cross Border Talents; Viseu; On-site; EUR 9,343 - 11,191; Full time

Benefits offered by this job

Attendance Bonus: €25 per month

Meal allowance: €7.63 per day

Training and onboarding provided

Opportunity to work in an international environment

Job summary

Cross Border Talents is seeking a Customer Service Representative located in Lisbon, Portugal. The successful candidate will provide high-quality customer support for a leading travel project, assisting passengers with inquiries, reservations, and travel-related issues.

This role requires excellent Spanish and English communication skills. A full-time, gross salary of €920 per month with additional bonuses and allowances is offered, along with a multicultural work environment and the opportunity to develop a career in customer service.

Qualifications

• Fluent Spanish and good communication skills in English.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Flexibility to work rotating schedules including weekends and public holidays.

Responsibilities

• Provide professional customer support to airline passengers via designated communication channels.
• Assist customers with flight reservations, booking modifications, cancellations, and general travel inquiries.
• Handle customer complaints and resolve issues efficiently.

Skills

Excellent communication skills

Customer service experience

Problem-solving mindset

Fluency in Spanish

Good English communication

Job description

Cross Border Talents is seeking a Customer Service Representative located in Lisbon, Portugal. The successful candidate will provide high-quality customer support for a leading travel project, assisting passengers with inquiries, reservations, and travel-related issues.

This role requires excellent Spanish and English communication skills. A full-time, gross salary of €920 per month with additional bonuses and allowances is offered, along with a multicultural work environment and the opportunity to develop a career in customer service.