English-Speaking Customer Support Specialist (Lisbon)

Cross Border Talents; Lisboa; Presencial; EUR 14 000 - 22 000; Tempo integral

Resumo da oferta

Cross Border Talents is seeking an English-speaking Customer Support Representative to join an international team in Lisbon, Portugal. This on-site position offers relocation from other countries and a rotating 24/7 schedule for a large BPO client.

You will provide professional customer support across multiple channels, assist with billing inquiries, troubleshoot account access, and guide customers in using the client’s products, delivering timely, high-quality solutions while upholding top

Qualificações

• Fluent English.
• Excellent communication and customer service skills.
• Customer-oriented and professional attitude.
• Ability to troubleshoot and solve problems efficiently.

Responsabilidades

• Provide professional customer support across multiple channels.
• Assist customers with billing and invoicing enquiries.
• Troubleshoot account access issues.
• Guide and support customers in using the client's products.
• Provide timely and high-quality solutions.
• Maintain excellent customer satisfaction and quality standards.

Conhecimentos

Fluent English

Communication

Customer service

Troubleshooting

Descrição da oferta de emprego

Cross Border Talents is seeking an English-speaking Customer Support Representative to join an international team in Lisbon, Portugal. This on-site position offers relocation from other countries and a rotating 24/7 schedule for a large BPO client.

You will provide professional customer support across multiple channels, assist with billing inquiries, troubleshoot account access, and guide customers in using the client’s products, delivering timely, high-quality solutions while upholding top