Spanish Speaking Export Specialist

Language Matters; Portugal; Hybrid; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Meal allowance €10.46/day

Remote working allowance

Transport allowance or free parking

Hybrid working

Job summary

Language Matters Company in Lisbon is seeking a dedicated export/order management specialist to support international customers across Europe and the US. You’ll work with sales teams, logistics partners and customers to ensure a seamless order-to-delivery experience, with hybrid working setup and a competitive bonus.

The role requires fluent English and Spanish, a minimum of 3 years in customer service, export operations experience, knowledge of export documentation and Incoterms, plus ERP

Qualifications

• Native-level or fluent Spanish and fluent English.
• Minimum 3 years’ experience in Customer Service.
• Experience within export operations, logistics or international trade.
• Knowledge of export documentation and Incoterms.
• ERP experience (Oracle preferred) and Salesforce knowledge.

Responsibilities

• Manage international customer orders and export operations
• Coordinate shipments with logistics providers and distribution centres
• Handle customer and sales enquiries relating to orders and deliveries
• Monitor shipments, backorders and inventory allocation
• Support process improvement initiatives and operational excellence
• Prepare and review export documentation including commercial invoices, packing lists and certificates of origin

Skills

Fluent English

Fluent Spanish

Customer service

Export operations

ERP experience

Tools

Oracle

Salesforce

Job description

Join a global company in Lisbon and play a key role in supporting international customers, order management and export operations across European and US markets. You’ll work closely with sales teams, logistics partners and customers to ensure a seamless order-to-delivery experience.

Location: Lisbon, Portugal (Hybrid)
Salary: €27,000 + bonus
Languages: English (C2+) and Spanish (native or C2+)
Hours: 11:00-20:00 WEST (aligned with US support hours)

What you’ll do

• Manage international customer orders and export operations
• Coordinate shipments with logistics providers and distribution centres
• Handle customer and sales enquiries relating to orders and deliveries
• Monitor shipments, backorders and inventory allocation
• Support process improvement initiatives and operational excellence
• Prepare and review export documentation including commercial invoices, packing lists and certificates of origin

What we’re looking for

• Native-level or fluent Spanish and fluent English
• Minimum 3 years’ experience in Customer Service
• Experience within export operations, logistics or international trade
• Knowledge of export documentation and Incoterms
• ERP experience (Oracle preferred) and Salesforce knowledge
• Excellent communication and stakeholder management abilities
• Annual bonus of up to 10%
• €10.46 daily meal allowance
• Monthly remote working allowance
• Transport allowance or free parking
• Hybrid working environment
• Career development within a growing international organisation

Interested in combining customer service, international logistics and multilingual expertise in a global environment? We’d love to hear from you.

• Permanent