Spanish Customer Support Specialist in Lisbon (1000 Euros Welcome Bonus)

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive compensation

Performance Bonus

Meal Allowance

Transportation Support

Onsite Work

Job summary

A customer support firm in Lisbon is seeking a Spanish Customer Support Specialist to join their dynamic team. This role involves delivering support through various channels and assisting customers with various requests. Ideal candidates will have C2 level Spanish, some experience in customer support, and strong communication skills. The company offers a competitive salary and bonuses in a collaborative office environment.

Qualifications

• Fluent in Spanish (C2 level).
• EU Citizenship or Portuguese Residency Card required.
• 0-1 year experience in customer support.
• Strong leadership, analytical, and communication skills.
• Eagerness to learn and grow.

Responsibilities

• Deliver outstanding support across phone, chat, email, and social media.
• Assist customers with account setup, verification, logins, financial transactions, and technical issues.
• Act as a trusted advisor, ensuring every interaction is positive and professional.
• Build strong customer relationships through clear and effective communication.
• Build strong customer relationships through clear communication.
• Maintain service quality in line with internal policies.
• Share ideas to improve processes and the customer experience.

Skills

Fluent in Spanish (C2 level)

Strong leadership skills

Strong analytical skills

Strong communication skills

Eagerness to learn and grow

Job description

Job Openings Spanish Customer Support Specialist in Lisbon (1000 Euros Welcome Bonus)

About the job Spanish Customer Support Specialist in Lisbon (1000 Euros Welcome Bonus)

Elevate Your Career with Us!

We’re looking for a motivated and customer-oriented Customer Support Specialist to become part of our dynamic team. If you thrive in a fast-moving environment, adapt easily to change, and love helping people, this role is made for you!

Role Overview:

We’re looking for a proactive and customer-focused Customer Support Specialist to join our innovative team. If you thrive in fast-paced environments, adapt easily to change, and love helping people, this is your chance to shine!

Key Responsibilities:

• Deliver outstanding support across phone, chat, email, and social media
• Assist customers with account setup, verification, logins, financial transactions, and technical issues
• Act as a trusted advisor, ensuring every interaction is positive and professional
• Respond to customer inquiries promptly and with care
• Build strong customer relationships through clear and effective communication
• Maintain service quality while following internal policies
• Share ideas to improve processes and enhance the customer experience

Requirements:

• Fluent in Spanish (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Onsite Work:Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!