Spanish Speaking Customer Support Specialist

Cross Border Talents; Lisboa; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Meal allowance

Monthly transport allowance

Private health insurance

Private health insurance after 6 mos

Job summary

A leading recruitment agency is seeking a customer service professional with advanced Spanish and B2 level English for an on-site position in Lisbon. Ideal candidates will have experience in customer service and a proactive approach to customer interactions. The role offers allowances for meals and transport, private health insurance, and a dynamic international work environment.

Qualifications

• Minimum 1 year experience in customer service or related roles.
• Must hold an EU ID, Residence Card, or valid Visa.
• Minimum 1 year of experience in customer service, telesales, account management, customer success, or related roles.
• EU ID, Residence Card, or valid Visa required; Visa support may be discussed during the process.

Responsibilities

• Support sellers and buyers with expertise in customer service.
• Contribute to customer success through proactive interactions.

Skills

Advanced Spanish skills

Proficiency in English

Sales awareness

Proactive mindset

Job description

Location: Lisbon, Portugal
Work Setup: On-site

Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise.

Schedule

• Monday to Sunday: 08:00 -17:00 or 09:00 -18:00 (rotative shifts)

• 2 rotative days off per week

• At a later stage, the client may switch to 24/7 coverage (rotative shifts)

Your Profile

• Spanish language skills at C2 level

• English language skills at minimum B2 level

• Minimum 1 year experience in customer service, telesales, account management, customer success, or business development-related roles

• Strong sales awareness and ability to influence seller success

• Proactive and customer-oriented mindset

• Must hold an EU ID, Residence Card, or valid Visa

• Manifestação de Interesse also accepted

• Visa support may be discussed during the process

What We Offer

• Meal allowance (daily)

• Monthly transport allowance

• Private health insurance:

  • Available from day 1 (employee contributes a monthly fee)

  • Fully covered by the company after 6 months

• Full onboarding support

• Dynamic and international work environment

Apply now and become part of a fast-paced, customer-focused team!