Spanish Speaking Customer Support Specialist

Cross Border Talents; Porto; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance (daily)

Monthly transport allowance

Private health insurance available from day 1

Resumo da oferta

A leading customer service company is seeking a professional in Lisbon who has advanced Spanish (C2) and B2 level in English. The role involves supporting sellers and buyers, requiring at least one year of experience in customer service-related roles. This position offers a meal allowance and private health insurance. Join a fast-paced, customer-focused team in a dynamic international work environment.

Qualificações

• Minimum 1 year experience in customer service or related roles.
• Must hold an EU ID, Residence Card, or valid Visa.

Responsabilidades

• Support sellers and buyers with expertise.
• Influence seller success through strong sales awareness.

Conhecimentos

Spanish language skills (C2)

English language skills (B2)

Sales awareness

Proactive and customer-oriented mindset

Descrição da oferta de emprego

Location: Lisbon, Portugal
Work Setup: On-site

Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise.

Schedule:

• Monday to Sunday: 08:00 - 17:00 or 09:00 - 18:00 (rotative shifts)
• 2 rotative days off per week
• At a later stage, the client may switch to 24/7 coverage (rotative shifts)

Your Profile:

• Spanish language skills at C2 level
• English language skills at minimum B2 level
• Minimum 1 year experience in customer service, telesales, account management, customer success, or business development-related roles
• Strong sales awareness and ability to influence seller success
• Proactive and customer-oriented mindset
• Must hold an EU ID, Residence Card, or valid Visa
  • Manifestação de Interesse also accepted
  • Visa support may be discussed during the process

What We Offer:

• Meal allowance (daily)
• Monthly transport allowance
• Private health insurance:
  • Available from day 1 (employee contributes a monthly fee)
  • Fully covered by the company after 6 months
• Full onboarding support
• Dynamic and international work environment

Apply now and become part of a fast-paced, customer-focused team!