Spanish-Speaking B2B Advertising Support Specialist

Workster; Lisboa; Presencial; EUR 27 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid training

Relocation package

Private health insurance

Career growth opportunities

Resumo da oferta

A leading digital advertising platform in Lisbon is seeking a Spanish-speaking B2B Advertising Support Specialist. This full-time role involves providing technical support to advertisers, troubleshooting campaign issues, and collaborating with teams to enhance user experience. Ideal candidates should have a background in digital marketing and a proactive mindset. The position offers a supportive relocation package, private health insurance, and significant career growth opportunities within a vibrant international team.

Qualificações

• Experience with digital marketing, online campaigns, or social media advertising.
• Strong problem-solving skills and attention to detail.
• Comfortable with technical environments and learning new tools.
• Experience in customer support or contact centers is a plus.
• Ability to work independently and collaborate within a team.
• Proactive mindset, curiosity, and desire to help users succeed.
• Degree in Marketing or a related field is a plus (not mandatory).

Responsabilidades

• Provide technical support to business advertisers via email and chat.
• Troubleshoot issues related to campaign performance and platform tools.
• Work with various teams to resolve queries efficiently.
• Offer clear, timely communication to maintain high customer satisfaction.
• Help advertisers understand features, best practices, and optimization opportunities.
• Meet quality standards, productivity metrics, and SLA targets.
• Share trends and feedback to improve processes and user experience.

Conhecimentos

Digital marketing

Problem-solving

Attention to detail

Customer support experience

Team collaboration

Proactive mindset

Customer support

Independent work

Formação académica

Degree in Marketing or related field

Descrição da oferta de emprego

Spanish-Speaking B2B Advertising Support Specialist

Workster is recruiting a Spanish-speaking B2B Advertising Support Specialist to join a world‑renowned digital advertising platform in Lisbon.

If you have experience in marketing, online campaigns, or digital platforms, this role offers a fantastic opportunity to grow your career in the tech and advertising industry.

What You Will Do

• Provide technical support to business advertisers via email and chat.
• Troubleshoot issues related to campaign performance, platform tools, and product functionalities.
• Work with Product, Engineering, and Operations teams to resolve queries efficiently.
• Offer clear, timely communication to maintain high customer satisfaction.
• Help advertisers understand features, best practices, and optimization opportunities.
• Meet quality standards, productivity metrics, and SLA targets.
• Share trends and feedback to improve processes and user experience.

What We’re Looking For

• Experience with digital marketing, online campaigns, or social media advertising.
• Strong problem‑solving skills and attention to detail.
• Comfortable with technical environments and learning new tools.
• Experience in customer support or contact centers is a plus.
• Ability to work independently and collaborate within a team.
• Proactive mindset, curiosity, and desire to help users succeed.
• Degree in Marketing or a related field is a plus (not mandatory).

What We Offer

• Full‑time contract with fully paid training.
• Relocation package for candidates moving to Lisbon (flight + support).
• Private health insurance and other benefits.
• A modern office in central Lisbon with an international, vibrant team.
• Career growth opportunities with a globally recognized tech brand.

Seniority level: Associate

Employment type: Full‑time

Job function: Marketing

Industries: Staffing and Recruiting