Spanish & Basque Streaming Support Advisor - Lisbon

Cross Border Talents; Viseu; Sur place; EUR 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Flight ticket reimbursement

Health insurance

Accommodation

Company benefits

Résumé du poste

Cross Border Talents in Lisbon, Portugal, seeks a Customer Care Specialist fluent in Spanish and Basque to join our international team on a 12-month contract. The role covers account, subscription, and technical inquiries, with a strong emphasis on delivering an excellent customer experience.

The position is full-time (40 hours/week) with rotating shifts. Benefits include flight ticket reimbursement, comprehensive health insurance, and a company accommodation option.

Qualifications

• Fluent in Spanish and Basque.
• English proficiency at B1 or higher.

Responsabilités

• Handle account, subscription, and technical inquiries with a focus on customer experience.
• Provide timely and courteous support to an international client base.
• Collaborate with the team to improve overall customer satisfaction.

Connaissances

Spanish

Basque

English (B1)

Description du poste

Cross Border Talents in Lisbon, Portugal is seeking a Customer Care Specialist fluent in Spanish and Basque to join our international team for a 12-month contract. The role includes handling account, subscription, and technical inquiries with a focus on customer experience.

The position offers full-time hours (40 per week) with rotating shifts, flight ticket reimbursement, comprehensive health insurance, and a company accommodation option. Spanish & Basque required;
English at least B1.