Sofia-Based Hungarian Support Specialist — Relocation Included

Mercier Consultancy Group; Portugal; Presencial; EUR 14 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive monthly salary

Fully paid training

Comprehensive health insurance

Fully paid relocation package (flight,

Monthly performance bonus

Team events and career progression

Resumo da oferta

Mercier Consultancy Group is seeking a Hungarian Speaking Support Specialist to join our team in Bulgaria. The role involves delivering high-quality support via multiple channels, documenting interactions in CRM, and collaborating with international teams. A relocation package and on-site work in Sofia are provided.

Fluency in Hungarian and English, plus prior customer support experience, are preferred. The company offers paid training, health insurance, and performance-based bonuses as part of

Qualificações

• Hungarian language fluency is mandatory (native or fluent).
• Previous experience in professional customer support is highly desirable.
• Strong proficiency in English for multinational collaboration.

Responsabilidades

• Provide high-quality technical and functional support via phone, email, and live chat.
• Maintain excellence in customer support by resolving inquiries with empathy and accuracy.
• Document and track customer interactions in the CRM system.
• Represent clients by upholding brand communication standards in Hungarian.

Conhecimentos

Hungarian language

English proficiency

Customer support

Communication skills

Problem solving

Ferramentas

CRM software

Email tools

Descrição da oferta de emprego

Mercier Consultancy Group is seeking a Hungarian Speaking Support Specialist to join our team in Bulgaria. The role involves delivering high-quality support via multiple channels, documenting interactions in CRM, and collaborating with international teams. A relocation package and on-site work in Sofia are provided.

Fluency in Hungarian and English, plus prior customer support experience, are preferred. The company offers paid training, health insurance, and performance-based bonuses as part of