Hungarian Speaking Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; Portugal; Presencial; EUR 14 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive monthly salary

Fully paid training

Comprehensive health insurance

Fully paid relocation package (flight,

Monthly performance bonus

Team events and career progression

Resumo da oferta

Mercier Consultancy Group is seeking a Hungarian Speaking Support Specialist to join our team in Bulgaria. The role involves delivering high-quality support via multiple channels, documenting interactions in CRM, and collaborating with international teams. A relocation package and on-site work in Sofia are provided.

Fluency in Hungarian and English, plus prior customer support experience, are preferred. The company offers paid training, health insurance, and performance-based bonuses as part of

Qualificações

• Hungarian language fluency is mandatory (native or fluent).
• Previous experience in professional customer support is highly desirable.
• Strong proficiency in English for multinational collaboration.

Responsabilidades

• Provide high-quality technical and functional support via phone, email, and live chat.
• Maintain excellence in customer support by resolving inquiries with empathy and accuracy.
• Document and track customer interactions in the CRM system.
• Represent clients by upholding brand communication standards in Hungarian.

Conhecimentos

Hungarian language

English proficiency

Customer support

Communication skills

Problem solving

Ferramentas

CRM software

Email tools

Descrição da oferta de emprego

Hungarian Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-leading organizations across Europe. We specialize in finding elite candidates for prestigious jobs in Bulgaria, ensuring a seamless integration into new professional chapters.

Job Overview

We are currently seeking a motivated professional for a Hungarian Speaking Support Specialist position in Bulgaria within the dynamic Customer Support Services industry. This is an exceptional opportunity to advance your career in a vibrant, international environment while enjoying the support of a comprehensive relocation package.

Key Responsibilities

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Maintain excellence within the Customer Support Services sector by resolving inquiries with precision and empathy.
• Represent our premium clients by upholding strict brand communication standards in Hungarian.
• Document and track customer interactions accurately within the internal CRM system.
• Collaborate with international teams to optimize workflows and enhance the overall service experience.
• Contribute to team goals by achieving key performance indicators and quality benchmarks.
• Escalate complex issues to the appropriate internal departments, ensuring timely resolution for the client.
• Native or fluent Hungarian (spoken and written) is mandatory for this role.
• Previous experience in a professional Customer Support Services environment is highly desirable.
• Strong proficiency in English to collaborate within our multinational office.
• A valid EU passport or the legal right to work in Bulgaria.
• Exceptional problem-solving skills and a customer-centric mindset for our Hungarian-speaking jobs.
• Willingness to relocate to Sofia for this on-site opportunity.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training programs to ensure your success.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay).
• Lucrative Monthly Performance Bonus based on your individual contribution.
• And Much More, including team events, social outings, and career progression pathways.

Life in Bulgaria

Sofia is a hidden gem in Eastern Europe, offering a unique blend of historical charm and modern urban living. Bulgaria boasts a diverse climate, stunning natural landscapes, and a vibrant cultural scene, making it one of the most exciting destinations for those seeking international jobs in Bulgaria. With an affordable cost of living and a rapidly growing tech hub, Bulgaria is the perfect place to build your future.

By joining our team, you will enjoy a high quality of life with excellent dining, a thriving cafe culture, and easy access to both mountain resorts and the Black Sea coast. Choosing this Hungarian Speaking Support Specialist position in Bulgaria is not just a career move—it is a lifestyle upgrade. Experience the welcoming atmosphere of Bulgaria and fast-track your career with Mercier Consultancy Group.