Slovak-Speaking Support Specialist – Sofia (Relocation Included)

Mercier Consultancy Group; Portugal; On-site; EUR 8,000 - 12,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly bonus

Career growth

Job summary

Mercier Consultancy Group is seeking a Slovak-speaking Customer Support Specialist to join our Sofia, Bulgaria office. The role focuses on delivering professional support to customers via phone, email, and live chat, while maintaining comprehensive CRM records and collaborating with an international team.

You should be fluent in Slovak and English, with prior customer support experience preferred. The position includes a fully paid relocation package and a clear path for career growth in our

Qualifications

• Slovak native or fluent (spoken and written).
• Strong English language skills for multinational office communication.
• Previous experience in customer support is highly preferred.

Responsibilities

• Deliver high-quality, professional support to customers via phone, email, and live chat.
• Resolve complex inquiries to ensure customer satisfaction.
• Maintain detailed case documentation in the CRM system.

Skills

Slovak language

English language

Communication

Customer service

Tools

CRM software

Job description

Mercier Consultancy Group is seeking a Slovak-speaking Customer Support Specialist to join our Sofia, Bulgaria office. The role focuses on delivering professional support to customers via phone, email, and live chat, while maintaining comprehensive CRM records and collaborating with an international team.

You should be fluent in Slovak and English, with prior customer support experience preferred. The position includes a fully paid relocation package and a clear path for career growth in our