Sofia-Based Slovak Customer Support Specialist

Mercier Consultancy MD; Portugal; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation Package

Performance Bonus

Career Growth

Job summary

Mercier Consultancy Group in Sofia, Bulgaria, is hiring a Slovak Speaking Customer Support Specialist to join its vibrant multinational office. You will handle inquiries via phone, email, and live chat, delivering top-quality service while collaborating with an international team.

The role requires native or fluent Slovak and strong English, with a fully paid relocation package and training. On-site work in Sofia offers career growth within our Slovak-speaking network.

Qualifications

• Native or fluent Slovak (spoken and written) is mandatory.
• Strong command of English for multinational collaboration.
• EU passport holder required for seamless employment.
• Previous experience in Customer Support is highly preferred.

Responsibilities

• Deliver high-quality, professional support to customers via phone, email, and live chat.
• Resolve complex inquiries to ensure customer satisfaction and positive user experience.
• Maintain detailed case documentation in the company CRM.

Skills

Slovak language

English proficiency

Customer service

Job description

Mercier Consultancy Group in Sofia, Bulgaria, is hiring a Slovak Speaking Customer Support Specialist to join its vibrant multinational office. You will handle inquiries via phone, email, and live chat, delivering top-quality service while collaborating with an international team.

The role requires native or fluent Slovak and strong English, with a fully paid relocation package and training. On-site work in Sofia offers career growth within our Slovak-speaking network.