Slovak-Speaking Customer Support Agent — Relocation to Bulgaria

Mercier Consultancy MD; Lisboa; Remote; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Performance Bonus

Fully Paid Relocation Package

Private Gym

Job summary

A consulting firm is seeking a Slovak Speaking Customer Service Agent to provide excellent service to Slovak customers. The role involves supporting clients via phone, email, and chat, resolving inquiries, and collaborating with teams to improve customer experiences. Successful candidates will have fluency in Slovak, strong communication skills, and a desire to help others. The position offers competitive pay, a relocation package, and benefits including monthly performance bonuses and accommodation allowances.

Qualifications

• Experience in customer service, especially within a corporate or remote environment.
• Ability to handle customer complaints with professionalism.
• Self-motivated and capable of working independently in a remote setting.

Responsibilities

• Provide support to Slovak-speaking customers via phone, email, and chat.
• Guide customers through troubleshooting processes.
• Accurately document all customer interactions within our CRM system.

Skills

Fluency in Slovak

Strong communication skills

Customer-focused mindset

Tools

CRM systems

Basic office software

Job description

A consulting firm is seeking a Slovak Speaking Customer Service Agent to provide excellent service to Slovak customers. The role involves supporting clients via phone, email, and chat, resolving inquiries, and collaborating with teams to improve customer experiences. Successful candidates will have fluency in Slovak, strong communication skills, and a desire to help others. The position offers competitive pay, a relocation package, and benefits including monthly performance bonuses and accommodation allowances.