Hungarian Speaking Customer Support Specialist - Sofia

Mercier Consultancy Group; Portugal; Vor Ort; EUR 20.000 - 31.000; Vollzeit

Benefits dieser Stelle

Fully Paid Training

Comprehensive Health Insurance

Fully Paid Relocation Package to Sofia

Monthly performance bonus

Career progression opportunities

Zusammenfassung

Mercier Consultancy Group is seeking a Hungarian-speaking Customer Support Representative to join a global team in Sofia, Bulgaria. The role requires native or fluent Hungarian and professional English, with a readiness to relocate.

Candidates with experience in customer support are preferred, and the company provides full training, health insurance, and relocation support. The position offers a competitive monthly salary, opportunities for career progression, and a bonus structure based on

Qualifikationen

• Native or fluent Hungarian (spoken and written).
• Professional proficiency in English.
• Willingness to relocate to Sofia for this role.
• Valid EU passport (mandatory).
• Previous experience in the Customer Support Services industry is advantageous.

Aufgaben

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Represent the company as a brand ambassador, ensuring excellence in customer support.
• Resolve customer inquiries with patience and professionalism.
• Maintain accurate customer records in internal databases.
• Collaborate with cross-functional teams to address complex technical concerns.
• Participate in ongoing product and support training.
• Strive to meet and exceed monthly performance targets.

Kenntnisse

Hungarian (native/fluent)

English proficiency

Customer service

Communication skills

Jobbeschreibung

Mercier Consultancy Group is seeking a Hungarian-speaking Customer Support Representative to join a global team in Sofia, Bulgaria. The role requires native or fluent Hungarian and professional English, with a readiness to relocate.

Candidates with experience in customer support are preferred, and the company provides full training, health insurance, and relocation support. The position offers a competitive monthly salary, opportunities for career progression, and a bonus structure based on