Senior Loyalty Growth Manager – E‑commerce

Autodoc Group; Lisboa; Presencial; EUR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salaries based on experience

Annual vacation of 25 working days

Mental Wellbeing Program

Corporate Discount for parts

Retail discounts up to 75%

Training courses and coaching

Free language classes

Resumo da oferta

An international e-commerce company in Lisbon is seeking a Senior Loyalty Manager to manage and optimize customer loyalty initiatives. The successful candidate will develop the loyalty program, analyze customer behavior, and work cross-functionally to increase customer retention and lifetime value. With competitive salaries and a robust benefits package, this role offers exciting opportunities for growth and advancement in a fast-growing, stable environment.

Qualificações

• Proven experience in loyalty management within e-commerce or a similar industry.
• Strong analytical skills and strategic mindset.
• Excellent communication skills with a hands-on execution ability.

Responsabilidades

• Develop and enhance the company’s loyalty program.
• Analyze customer behavior and identify strategic opportunities for retention.
• Evaluate campaign performance and drive continuous improvement.
• Identify customer needs within the automotive aftermarket segment.

Conhecimentos

Loyalty management

Analytical skills

E-commerce metrics understanding

Communication skills

Customer lifecycle behavior

Fluent English

Russian or Ukrainian (optional)

Descrição da oferta de emprego

An international e-commerce company in Lisbon is seeking a Senior Loyalty Manager to manage and optimize customer loyalty initiatives. The successful candidate will develop the loyalty program, analyze customer behavior, and work cross-functionally to increase customer retention and lifetime value. With competitive salaries and a robust benefits package, this role offers exciting opportunities for growth and advancement in a fast-growing, stable environment.