Senior CRM & Loyalty Architect — Hybrid (Lisbon)

Merkle; Lisboa; Hybrid; EUR 45,000 - 70,000; Full time

Benefits offered by this job

Hybrid working options

Competitive salaries

Wellness days

Growth opportunities

Job summary

Merkle in Lisbon is seeking a skilled individual to lead the design and optimization of CRM platforms. This permanent, full-time role involves significant responsibilities in guiding complex digital solutions and mentoring junior staff.

The ideal candidate should possess excellent knowledge of CRM systems such as Salesforce and experience in Agile methodologies. The position offers a hybrid work model with one day in the office per week and a competitive compensation package.

Qualifications

• Excellent knowledge of CRM systems like Salesforce, HubSpot.
• Experience in leading and managing project development.
• Strong programming skills in APEX, C#, .net.
• Ability to troubleshoot CRM-related technical issues.

Responsibilities

• Lead the design and development of complex digital solutions.
• Provide technical guidance and mentorship to junior engineers.
• Drive continuous improvement initiatives within the development team.

Skills

CRM platforms knowledge

Problem-solving skills

Agile or Scrum experience

Scripting & automation skills

API integration understanding

Data analysis with Excel or Power BI

Education

Salesforce certifications

Tools

GitHub

Power BI

Job description

Merkle in Lisbon is seeking a skilled individual to lead the design and optimization of CRM platforms. This permanent, full-time role involves significant responsibilities in guiding complex digital solutions and mentoring junior staff.

The ideal candidate should possess excellent knowledge of CRM systems such as Salesforce and experience in Agile methodologies. The position offers a hybrid work model with one day in the office per week and a competitive compensation package.