Subscription & Loyalty Lead – Lisbon (12M)

Nestlé Nespresso Sa; Viseu; Vor Ort; EUR 42.000 - 64.000; Vollzeit

Zusammenfassung

Nestlé Nespresso SA is seeking a CRM and Loyalty leader to manage end-to-end subscription programs and NESPRESSO Club initiatives from Lisbon, Portugal. You will drive customer acquisition, engagement, retention, and lifetime value while collaborating with Marketing, Insights, Channels, and Customer Care to deliver exceptional experiences.

The role requires 3+ years in CRM/Loyalty, strong analytics, and a data-driven approach.

Qualifikationen

• 3+ years in CRM/Loyalty.
• Strong analytics capability and data-driven approach.
• Experience driving subscription programs and loyalty initiatives.

Aufgaben

• Manage end-to-end subscription programs and NESPRESSO Club initiatives.
• Drive customer acquisition, engagement, retention and lifetime value.
• Collaborate with Marketing, Insights, Channels and Customer Care to optimize experiences.

Kenntnisse

CRM/Loyalty

Data analytics

Customer lifecycle

Jobbeschreibung

Nestlé Nespresso SA is seeking a skilled CRM and Loyalty leader to manage end-to-end subscription programs and NESPRESSO Club initiatives from Lisbon, Portugal. You will drive customer acquisition, engagement, retention, and lifetime value while collaborating closely with Marketing, Insights, Channels, and Customer Care to deliver exceptional experiences. The role requires 3+ years in CRM/Loyalty, strong analytics, and a data-driven approach to optimize programs and outcomes.

Subscription & Loyalty Lead – Lisbon (12m) Linda-A-Velha, Portuguese Republic, PT