Salesforce Business Analyst

IGA Talent Solutions; Lisboa; On-site; EUR 55,000 - 65,000; Full time

Job summary

IGA Talent Solutions is seeking an experienced Salesforce Business Analyst to support a major, multi-regional Salesforce initiative across our organization. You will collaborate with distributed teams to understand objectives and translate them into actionable requirements, ensuring data integrity and quality within Salesforce.

You will write user stories, acceptance criteria, and test cases while engaging in Agile ceremonies. English proficiency is essential, and multilingualism is a plus.

Qualifications

• Proven experience as a Business Analyst, with a focus on Salesforce implementations.
• Solid understanding of Salesforce capabilities: configuration, workflows, process builder, reports, and dashboards.
• Excellent proficiency in English.
• Fluency in additional languages is appreciated.

Responsibilities

• Collaborate with stakeholders to understand objectives, processes and requirements.
• Document functional requirements and translate into clear specifications.
• Work with cross-functional teams to design Salesforce solutions.
• Perform data analysis and validation within Salesforce.
• Write user stories, test cases (SIT, UAT) and acceptance criteria with developers and testers.

Skills

Business analysis

Salesforce

Requirements gathering

Agile ceremonies

Tools

Salesforce Platform

Process Builder

Reports & Dashboards

Job description

Описание:

Salesforce Business Analyst to support the delivery of Client Platform solutions and applications across our organization with a minimum of 5 years of experience in major multinational projects. You will be joining a dynamic team where you will play a pivotal role in a major, multi-regional, worldwide Salesforce initiative. You will work in a global environment with highly distributed teams in different countries and time zones.

Задачи:

Collaborate with stakeholders from various departments to understand business objectives, processes, and requirements Conduct detailed analysis of existing business processes and identify opportunities for improvement and optimization Gather and document functional requirements, translating business needs into clear and concise specifications Work closely with cross-functional teams, including sales, marketing, customer service, and IT, to design Salesforce solutions that align with business requirements Perform data analysis and validation to ensure data integrity and quality within Salesforce Write user stories, requirements, test cases (SIT, UAT), and acceptance criteria in collaboration with developers and testers while participating in and facilitating relevant Agile ceremonies and rituals

Требования:

Proven experience as a Business Analyst, with a focus on Salesforce implementations and configurations Solid understanding of Salesforce platform capabilities, including configuration, workflows, process builder, reports, and dashboards Excellent proficiency in English Будет плюсом: Fluency in additional languages is appreciated

Условия:

Type: Contract Duration: Long term contract initially to April 2028 Daily rate: €300-350 per day